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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

My account was hacked….

My account was hacked and a purchase was made. But they didn’t use my CC and added one. That included a different name and address, out of my state… I’ve changed my password and eBay has locked the account and is investigating. Why wouldn’t they have...

AI - I am not a Robot Game , Stop It

I am 24 yr Ebay user with 100% rating. Spent $1000ands of dollars over the years.I am going to stop using Ebay if someone doesn't turn offs the AI. I am Not a robot game.Just not going to waste my time training AI anymore.I 'm not a Robot, but this g...

Why am I getting a marketing email if I'm unsubscribed from them?

I just received the Summer Seller 2024 email. I do not want this email. I checked all my settings and cannot easily figure out which category this email would fall under. I already have all the subscription and marketing emails turned off, so this is...

TURN OFF "THE YOU"VE BEEN OUTBID" side pop out notification Ebay!

Copyed from another thread as its still relevant and REALLY annoying! I have looked all over how to turn off these annoying side pop ups telling me I have been outbid. They pop up every time I change page to sold unsold or looking to purchase purchas...

Ebay has removed the trakcing numbers on the purchase history.

I used to copy and paste all my tracking numbers from there to a google sheet, now I hav to get into each order and that takes a lot of money, also if i download the report it doesn't includes the tracking numbers anymore, any ideas to get all of the...

My notes that i save on my listings are not working

When I click edit to change my notes that I save in my schedule listings is no longer working

I cannot end listings this morning the drop down tag doesn't do anything. I tried apple, chrome, etc

See above.

Filters no longer available in the pre 1900 collectible bottle categories

When trying to search any of the pre 1900 bottle categories there a no longer any filters available . This issue started with half the categories now it's encompasses them all. I see that sellers are questioning the slow down in sales. Here is anothe...

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Hola no estoy de acuerdo con la cantidad refundada

Tracking stopped working!

I reside and travel regularly between the USA and Costa Rica due to my work (not eBay). This means I sometimes sell and mail eBay packages from the US and other times from CR but always with tracking. My account is registered in the United States whe...

I didn’t review or accept an offer and somehow it went through?! Could it be a bug?

I was made an offer for an item that I was holding out for the highest bidder and I didn’t look at the offer. All of the sudden I check eBay and it says “buyer has paid” I didn’t even accept the offer…could this have been a bug? Could it have happene...

Email subject line is incorrect on a buyer counteroffer

I am attempting to buy something via Best Offer and I made an initial offer, which was countered by the seller, and then I sent a second offer - a counter to their counter offer. The email I received to confirm this shows "Counter offer submitted by ...

Resolved! transaction

I can not complete a transaction on Ebay at this time.

Listing's Items on Ebay

It seems to me that listing and item takes forever. the speed going through each step has slowed down tremendously. It use to take me less than a minute to list an item and now it takes approximately 2 minutes. Is their a problem with down loading,us...

Orders Stuck in Pending "Processing"

I accepted a couple of orders from a buyer and they have been stuck in "Pending" processing for hours now. Come to think of it, there have been no orders since that time it happened.