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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

eBay mobile app, saved search not loading

This is affecting the mobile app, im using an iPhone. Every time I try to get to my saved searches I get the error “we ran into a problem, please try again”.

No appeal process for false ban

I made an account today to buy an item I’ve been looking for and within 20 minutes my account got permanently suspended for absolutely no reason without any options to reinstate. No number listed to call. “For help with a restriction or suspension, c...

eBay down!

For the past couple of weeks, (today is June 4, 2024) eBay seems to be down very frequently. Mostly only for short periods, but most annoying. I am a seller and I spend time composing a listing, then hit submit, only to find it doesn't submit (I get ...

Ebay mobile app is down

Ebay mobile app is not working. Is it down for anyone else?

Can someone PLEASE help me?

I want to get in contact with eBay's legal team, as I have important matters that relate to illegal activities by eBay. Any of these three pieces of information would be amazing: legal team phone numberlegal team email addresslegal team mailing addre...

Buying

I have a for S iPhone and it will not let me purchased my item

Resolved! Not able to leave Feedback

Can not leave Feedback and keep getting error message "We ran into a problem saving your feedback. Please close the page and try again." Same error message if trying to Use Custom Feedback or Use Stored Feedback. Have tried many times for past severa...

Home page will not open, says no content available

Home page will not open, says no content available, also my ebay will not load

Failed Payment Screen

Hello,On the Payment Failed screen, I have 1 failed payment going back to October, 2020 and a couple of failed payments showing up from February, 2021. How do I clear those out? Thanks.

Listing reverts to incorrect shipping details

When I create a listing by using "Sell a Similar Item" and change all of the details to my item's details, the site keeps changing the shipping details back to those of the original item (i.e., when I save and close the draft and go back to it later)...

ACCESS DENIED - I can't access ebay at all, please help!

I don't know what happened, I'm right in the middle of redoing my entire store, right when I set up a promotion and needed edit some listings so they don't have the wrong information on them, it locked me out. I closed out of google chrome, checked m...

Shipping labels

Issue unable to print shipping labels this morning. Ebay shipping has an issue.

Shipping label issue

Unable to purchase shipping labels via ebay this morning. Anyone else? It is giving this error message when clicking on Purchase label: "It was not possible to generate the label. Something is wrong. Please try again later." I have attempted several ...

USPS shipping can not create label, system down

Shipping not working

Problem bei der Anmeldung

Halloich habe seit einiger Zeit Probleme mit meiner Anmeldung. Ich bekomme immer meinen Vornamen statt meinem Username angezeigt und auch die Seiten sind dann immer in Englisch. Erst wenn ich eine alte Webseite meiner Suche labe, muss ich mich nochma...