Report eBay Technical Issues

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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Pages Not Fully Loading - Refresh Completes teh Page

I have been noticing over the last 6 to 8 weeks that Seller's pages I view (including my own) often do not fully load. In my case, the page appears to load fully but the 2nd and subsequent photos and action buttons are not actionable. When I click th...

Active listing search not working right

If I go to Listings/Active (Manage active listings) and do a search for any word, it just gives me all my items.

Purchase and associated communications are removed. order # 08-11720-10911

Purchased an item that was lost in the mail. All of the links and communications I had with the seller do not show up in my ebay feed. Even though I have all of the emails, the links on the emails say there is a technical error.

Messages being sent to buyers being blocked by ebay.

In the last 2 days or so I have received 4 automated emails from ebay stating that they did not send my message to a buyer because it either violated a policy or it exceeded system limits. I have been selling full time on ebay for over 10 years and k...

Trying to send Offer to Watchers ends the item(s) instead

I've contacted CS repeatedly and they have no idea why this happens. When trying to send Offer to Watchers, both checking the box to the left of the individual title OR the box to mark all eligible listings sends the listings to the END LISTING , and...

Will not let me complete a purchase. I get a notice thar the site thinks i am a bot

Will not let me complete a purchase. The site says I am a bot.

eBay searches for sold/completed items are not working

I have for several days been unable to do searches of completed items so I can determine what price to list the items I am selling. There does not appear to be a way to contact eBay to report technical problems. In general, eBay's technical help is t...

ebay site bug report-Communication Preferences

In -Setting- Communication Preferences-Buying Activity The option "Item relisted and reminder" can't select.When you check this option and save. It will mark as "checked"However, when you refresh the page. the setting will become "unchecked" again .T...