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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Original listing is changed MY SKU IS GONE

Original listing is supposed to show what I wrote as the item description. That's where I put my SKU at the end of that description. I have three sales and no way to find them. I am a disabled senior citizen. I can't be going through 300 boxes. Just ...

i purchased something on ebay as a guest and paid with apple pay and i never received it

this site will scam you out of your money and put a computer o. here to answer your questions that never get answered i still didn’t get my money back

ACCEPTING COUNTER OFFERS FOR SELLERS IS NOT WORKING PROPERLY

I am a seller and have now accepted counter offers from two different buyers, however the notification that "I have received a counter offer" is still there for both items even though I accepted both. Even though I accepted both counter offers, neith...

Unable to access and edit my ended listings.

I can get to the unsold listings page, however when I click on the action box it does not select any of the ended items. Also, if I check the box manually it does not give any action options. BROKEN. Please fix. Also, can not edit custom sku on activ...

Can't list, offers not accepting

All morning when trying to list something I get the continuous blue spinning thing, and when accepting an offer it's taking over an hour to go through. Getting quite tired of all the bugs.

This new message system and shipping issues

I dont know where else to turn for help on this here and pray i've found the correct place. Is it just me or is anyone having issues with getting anyone to reply back on this new messages feature? Shesh. Im a buyer not a seller but come on. I have be...

Issue with variation section of listings

I tried editing one of my listings this evening and instead of the variation section loading normally instead what I got was a mini strip of the normal section at the top of my screen. I tested this on multiple listings and multiple browsers and its ...

Promoted DIED

This is day 10 of PROMOTED DEATH .. I’ve put in a complaint ticket and nothing is fixed.. I haven’t had a promoted sale in over a week when 75% of my sales were promoted! I’m in Florida that had server issues at the start of this fiasco! EBAY if you ...

Feature request for accessing deleted items from lists

Today I unintentionally deleted dozens of items from all my lists, because apparently deleting from the Watchlist also deletes those items saved in other lists as well. I was trying to organize and separate the items between the Watchlist and Custom ...

Re: Current and resolved technical issues - updated as of 08/30/2024

Hi devon@ebay : Just a suggestion: for reported problems where there's a known-good workaround, it might be good to have a "Workaround:" line in your Current and Resolved Technical Issues thread that outlines an alternate strategy to get the job done...

Unable to access Promoted Listings data - 9/11

Anyone else?

My package

I haven’t received any updates since Saturday regarding my package referring to my turn signals. Now i also ordered a mirror on the 6th of this month and it also travelled through where my turn signals went and now my mirror is in Philly but my turn ...

Promoted still not working day 11

11 days if no promoted listing sales when 75% to 80% was promoted so instead of 30 sales I’ve had 4 .. bulk buys is what promoted was pushing.. beware everyone I see updates going on so if this is coming to you, this will affect your promoted listing...

Notification Bell shows "There are no new notifications."

Notification Bell shows "There are no new notifications." or "You're all caught up!" , but I am missing notifications. This is happening on iPhone and google chrome on laptop. I am constantly getting notifications shows I have 21 but not functioning ...

Ebay not functioning properly

Today 9/7/24 no matter what I do ebay does not allow me to delete Watch items and also it is failing to add items to my watch list. I have reloaded ebay several times and even rebooted computer as well. I have never seen this before in over 20 years ...