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Current known technical issues - updated as of 04/08/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Can not add card to payment method on mobile browser

Hi! I can not add card to payment method on mobile browser. When i open the payment tab and click "add payment method" of click on "+". It not show the pop up. Please check it.

eBay Standard Envelope - Platform Isn't Charging Buyers the Correct Amount

I'm not sure how long this has been occurring, but I searched the forum and didn't see any other reports so I figured I should raise the issue.The platform is not charging my buyers the appropriate amount for eBay Standard Envelope listings @ 3 OZ. I...

Account restricted because eBay linked my account to a unknown account ?

Hello, I have been with eBay for over 6 years I have 100% feedback and am Top Rated. I have sent eBay trust and safety department a few email but I keep getting the same response back. I have no idea who " discountvinylrecords " is and I do not share...

Where is the SHIPPING and HANDLING TAB?

I'm not happy. All of my listings no longer show the shipping and handling information tab so that buyers can see that I have a 2 day handling time on all of my listings. Why was it removed? That was key information that buyers need...and now I'm bei...

New site upadte sucks

I do not like the latest site update I dot like looking at large thumbnail picture its slowing me now down to a craw , Not every one is running high speed connections some of up have very slow connections like 7mb so please put the site back the way ...

There really is no customer service at Ebay anymore

I can't even find the telephone callback section anymore.

Can't relist item.

I keep trying to relist an item after I had issues with payment with a buyer. Whenever I do so, I just get an error message saying; "Well, this is embarrassing. We're sorry, but the listing tool isn't working right this second. Please try again later...

Search Results quantity not matching with whats available

Has anyone noticed that when you search for a item it will tell you ebay has x amount, but when you narrow down it is another number. Example:If I search for mens pre-owned jeans ebay says their is 880k available.The side panel where I can select bra...

Resolved! handling time

I have a recent buy awaiting shipment. I looked at the seller's info feed about shipping time and it says "ships 0 days after payment" does that mean same day or not at all??? Ebay estimated delivery is 5/15 to 5/20. My concern is the seller's feedba...

Unsold items more than 90 days old

How can I access Unsold items more than 90 days old?

EBay Standard Envelope Not Working for 2-days

Cannot purchase or print an EBay Standard Envelope Sat May 11 or Sun May 12 AM — is there any news or outlook for repair..?

Glitch when accepting counteroffers on the app

I have noticed the same glitch on the app on two separate items in the past week. When I receive a counteroffer and I go to accept it on the app, the item is not actually being registering as sold. It is instead sending an offer of the same amount th...

Resolved! Seller Hub Active Listings Display Issue

I just packaged and printed a shipping label for an order I received this morning. The six items in the order were OOS and I am not going to replace the items. So, I clicked on Out of Stock and ended all six listings. When the listings ended, the pag...

Cannot upload pictures to listing

I have tried uploading JPegs to my listing, but saying they are the wrong format!? Cache cleared - pictures are correct format (have even changed the size of them to see if this would help - using Windows 11 and on Google Chrome - any ideas??

Listing Problem- Locking up after each listing for several hours

Since yesterday, every time I make a listing and try to list another one, the system won't load again and I wind up waiting a couple hours to be able to list again. Even if I click done instead of sell similar. Is there a problem currently being work...