Report eBay Technical Issues

Forum Posts

Sorted by:

Current and resolved technical issues - updated as of 3/25/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Can't open a draft

I have made a listing last week and saved it as a draft. Today, I cannot get the draft to open. I can see the "sell page" with the item listed as a draft, but when I click "open draft" it never opens. I have tried it on 3 different servers and get an...

Bulk Listing Tool competely non-operational

I've been trying to use the bulk listing tool for the past hour and cannot get a single listing to load in the "edit listing" page. Every listing just sits in page loading mode and will not load, no matter how long I wait. I've tried multiple browser...

Buy It Now, Add to Cart & Add to Watch List Buttons are NOT working? (time out 6:40pm, 4-27-2024)

Recently (in the last 10 days or so) my ebay (item view) page has stopped working properly. The Buy It Now, Add to Cart and Add to Watch List buttons appear OK on the screen but when the mouse is positioned over them the icon does NOT change to the H...

can't buy anything buy now not responding

cannot buy on eBay anything on my laptop, but can on my phone? when I look at an item the pics don't appear just get a tiny question mark, and when i go to buy now it does not respond and I get a blue outline appear?

When trying to save as draft, just get unending "Saving Draft". Also prob trying to list.

This has been happening randomly for a while, but seems to be getting worse. I try to Save as Draft, and just get unending "Saving Draft". I've waited half an hour sometimes. Of course if I refresh the page, everything I've written and set up resets,...

Still Not Able to Make a Purchase

Ebay, what is wrong that you're technical support team CANNOT GET THINGS CORRECTED???AS OF THIS MORNING, I STILL CANNOT MAKE ANY PURCHASES. Checked everything out on my end....ALL IS DEFINITELY OKAY WITH MY PURCHASING POWER. JUST WAITING FOR YOU'RE P...

cannot add items to watch list or bid or buy items

as of last week when I was upgraded to top rated seller... I find I can list and sell..but..I cannot add items to my watch list..and I have only a handful of watched items..and I cannot make offers on items or buy items or even bid on items..all my i...

Ebay

Can you purchase items or put things in my cart.

Ebay Homepage Problem

Trying to create some listing for Ebay but keep getting a message saying that the Ebay homepage is down and will be back in a few minutes. When it comes back on and the item is ready to be listed it won't accept it and says the homepage is down? Anyo...

Listing an Item isn't working for me. The set up page never loads.

I've tried a dozen times to list an item and it never completely loads up the page where you listall the info needed to sell an item here. Never seen this problem before. Never had this problem before.There are no restrictions on my account.Why is it...

eBay Glitch in which the buyer's address is reverting back to old address

I shipped an item to the address provided by eBay. The buyer stated he did not receive the item though USPS tracking said it was delivered. The buyer and I opened up a case, and I chatted with eBay about the issue. eBay confirmed that there is a conf...

iOS iPad app glitch

Just recently i’ve noticed that when I want to buy an item again from a seller I have already purchased from, I go in to previously purchased, click the item & get a useless page that doesn’t sell me the item again or even show the listing, if I go t...

Ebay Customer Service is not help

I've been selling on eBay for seven years, so when a recent transaction went awry, it hit hard. After selling an iPhone, the buyer claimed a flaw and wanted to return it. But when the returned package arrived at my address, it was nowhere to be found...

Resolved! Search is not working and as a result, I cannot make the soft porn and sex images go away

I am going to close out my account unless someone can fix this. I've already stopped looking at eBay at work and now I am too grossed out to even look at it. I just bought a portrait of a woman from the 1800s and what does eBay recommend to me? Full ...

The "3 minute feedback" email does not properly replace the [MEMBER_LOGIN_NAME] variable string

On April 29 2024 (04/29/2029) at 2:40:16 PM EST, I received a email inviting me to "share your opinion about your recent eBay Money Back Guarantee interaction", following a link to a survey. On the very bottom of the email the following was included ...