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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

"Newly Listed" Sort No Longer Showing Listing Date

This has to be a technical issue, right? When sorting by "Newly Listed" buyers want to know how "fresh" the listing is. All of a sudden the results don't provide this crucial info? Crucial/Why/Sales 101/ provide a sense of urgency for Buy It Now item...

Near constant level of abusive hCaptchas

hCaptcha is getting old, tiring, and downright cognitively abusive with the constant requests it asks. What the hell pattern am I supposed to be looking for? What animals am I supposed to be clicking on? Every time I get stuck at another eBay "securi...

eBay.com is down for the 2nd time today

Where's all the stuff?Our homepage is down, but the rest of eBay is fine. We'll have it back up in a moment.

eBay

How do any of you put up with this ridiculous outlet? Do This, You Can't Do That! "I don't care What your Policy says." Why do they default to something that makes No Sense, Am I the Only one who is Too Stupid to understand Fluent Procedures? Staying...

Resolved! Cant relist an item?

My listing Schumann Cherub Compote cant be relisted. Its not on my selling active list. I made a new auction this am for it after the buyer was a Scammer and never paid week or more ago. But says error cant relist becauses its automatically relisted....

My message to a seller is not showing up.

Fourteen hours ago, I asked an eBay seller a question about an item being sold. Although I received an email with my question as I requested and I took a screenshot with the date and time, my message does not show up in my messages (yes, I checked my...

Is eBay down or did I get banned?

I'm not sure why but ebay is showing me this screen when I try to go to ebay.com. When I switch over to a different google chrome user, ebay is working just fine. Could my account have been banned? I convinced my boss at work to start selling on ebay...

labels won't print or download properly

Earlier this week I had problems printing labels; came to this board and saw I was not alone. The problem went away after a few hours. Today after purchasing postage on ebay, when I go to print it shows a blank (same with trying to download it, I dow...

Resolved! Feedback deleted, why?

Recently I won a case where a seller sent my item with a different courier than advertised, it was left with a neighbour and could not be recovered. Fine, glad ebay had my back on that one. I go back to the sellers page and the negative feedback I le...

Cant pay for the item although I have funds on my card

I accepted the offer of the seller and I want to pay him. I have enough funds on my credit card and my bank confirmed that, so the issue is not on my side.when I try to make a payment via apple pay or paypal or credit card it’s always the same result...

Buyer buys 3 items. Then wanted to return 2. I sent refund. But, items were not Returned.

Buyer buys 3 items from me. Then requested to return 2 of them. I agreed and sent refund for 2 of the items. But, they never returned the 2 items. I have sent messages multiple times requesting the return and got no reply. Ebay closed the return item...

Account restriction

Had a block on my account for years cant upload bank

How can I speak to someone at eBay customer support?

my account have been locked i have been asked to provide profe that it is my account and so i did... iaperantly it wanst enogh so they told me i need to talk to live team mamber to help me and gave me the phone number.." we need you to get in touch w...

Can do a darn thing on sales item posting or update correction.

Date June 12/2024 1:40pm~ Even technical webpage was gone. Then after numerous refresh it came back. But all the items I tried to post did not even get saved in listing to complete area.

Today is 6/13/24 Ebay contacted SINCE 4/12/24 -- Still Working on System Constantly Shutting Down

I have reached out to ebay approximately 7 times and have been told that they (ebay technicians) are working on trying to figure out the problem and will call me. I have been promised call backs -- NOPE, no call backs. I try to make changes to my DRA...