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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Where is my search feature in item description?

I sell mostly used clothing and include a locator number in my item descriptions. Now I need to do a search for all items in, e.g., CB-9-24-16, but the search in item description feature is gone. I use it all of the time when doing an inventory or lo...

Anyone else noticing a change in the SEARCH function?

I use the SEARCH function a lot to decide what products to offer. Lately, when I search on what I believe are pertinent details I get a lot of results that are nothing like what I'm looking for. For example, I searched on "Morse Cutting Tools Tap 340...

posting photos on my eBay auctions

Someone from eBay called me! I am so sick that I missed the call. I have been on eBay for needly 30 years. Ebay made changes the how to post pictures on an auction. I am not that sharp when it comes to figuring out computer and the eBay. It would be ...

Cannot submit listings...doesn't even save as draft

Have not been able to list for last 2 days. When I hit submit I get blank page and it doesn't even save as draft. I have been selling on ebay for many years...I don't know what changed or what the issue is. It is not on my end because I can list on E...

i need ip relay service

i am deaf and can only chat can you please help with the link or whather could help chat an agent . i have been trying to email, ask ai assitant with chat option and even done research please assist

Feedback from Buyers

Ebay should limit the amount of characters buyers can write on a sellers feedback. I think its ridiculous that they allow buyers to write a book like this nonsense book some lady wrote on my feedback! UnHaPPy CAmPer. SeLLeR: No CoMMuNiCaTiON TO BuYeR...

PAYMENT NOT GONE THROUGH AND NO REFUND EVEN AFTER 5 DAYS

I did a purchase on July 30 2024, it was successful. Then received email payment didn't go through. My money was deducted successfully out of my mastercard and not refunded even after i was told it takes 3-5 days untill today no refund. And ebay cust...

No Answer or question from seller

I have a problem I don't know why I perches a item it hasn't shipped out yet I goting a tracking number I asked questions to the seller and no replies back I don't know what I should do I don't want cancel it because eBay says it's could be on the wa...

I can't have any help from eBay for my return items issue

I received the package with 8 wrong shirts but I could only return 2 because there were no options to return them all. What should I do? I tried to ask help to eBay but there is no way to contact anyone. I need help, this is starting to get stressful...

How do I create and share a wishlist

How do I create and share a wishlist here? Does it have that feature

Yes I tried to buy a car and I haven't got my refund back of $600

I try to buy a car off of this ladies from your evening motors for 600 but then I told her never mind and I haven't got my refund and she hasn't responded how can y'all get my refund back of $600 I have a order ID number

Unable to refund item using iPhone mobile app v6.170.0

When trying to refund an order (Send refund), the app just hangs and shows a blank page. I’m unable to proceed any further. Instead I have been using the desktop version to issue refunds. This has been happening for some time now. Using iPhone 15 Pro...

Resolved! Store not showing product to customer

Hi everyone, I’m having an issue where some of my products in my eBay store, Wiszen (https://www.ebay.com/str/wiszen), aren’t visible to buyers. I’ve checked my listings and settings, but everything seems fine. Has anyone else experienced this? Any a...

buy one get one coupon and other coupon issues

Recently I noticed the following issues starting with the buy one get one %(some percentage off). Just some context I sell low end sports cards and this deal gives me a fairly good sales lift. However, when buyers purchase multiple cards it splits up...