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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Seller Hub Display issue

In the seller Hub the listing tab "manage active listings" does not display properly. It appears that the different sections are placed side by side instead of being stacked. Is anyone else having this issue??See Pics below -

Seller Communication Preferences - 'Item Sold' & 'Item Did Not Sell' Buttons Glitched

Hi all, I'm wondering if anyone else is having this problem. In the Seller Communications Preferences Tab (https://commspreferences.ebay.com.au/commsprefs)I am having trouble switching on notifications under the tab 'Selling Activity', to be notified...

Resolved! Send offer glitch on app

I can't send offers to buyers on the app. I put 5% and it won't let me. I put any percent and it still won't let me. See picture

Help please keeps changing from .co.uk to .com

Hi is anyone able to help me it seems each time i go onto the selling part of my ebay the website changes from ebay.co.uk to ebay.com please can anyone help iv tried it on another browser and its same,iv cleared cache etc and still no luck

Multiple buttons don't work in "My eBay" > "Selling"

I'm a seller from Germany, but this happens regardless whether I'm on ebay.de or ebay.com. When I click an affected button, nothing happens. The affected buttons are:"Promote listing" (next to items, whether in the overview or under "Active")"Send of...

Resolved! Store Categories Under Store's Left Pane have Disappeared and Merged under "Other"

When customers click to view all my items under my store they have lost the ability to filter by store categories and subcategories. Customers can not filter by size, color brand etc. All item in my store have been merged onto the category "other" wi...

anything wrong with seller hub today? active section is moved and nor working properly

this is the issue

Buttons not working on "Overview" and "Active" tabs on seller dashboard, please help!

Hello. On the Overview page the "List an item" button works but "Send offer" does not. I go to my active listings and the "Sell similar button" works but the "Add item specifics" button as well as the drop down don't work at all. Nor does the sorting...

Unable to list my vehicle

Every time I press list it says “the package weight is not valid or missing. Provide a valid number for the wieght “ there is NO place to input the wieght!?? I have spent several hours trying to find a way to add my vehicle wieght. I am ready to give...

Nothing happens when I click on the send offer tab or my next page of listings??

I'm unable to click on the send offers tab, or even view the next page of my listings this evening. Is anyone else having this issue? How can this be resolved?

Resolved! I'm stuck with gallery view

My preference is set to listing, yet when I go to someone's store, their listings are in gallery view and I do not see where I can change that.

Unable to send offers

Along with the multitude of other issues; I now cannot send offers in bulk on the app. I put the percentage and when I hit submit it’s the wheel of death. Also noticed it makes the offer price $0.00 so thank god it isn’t going through. I’m not giving...

Resolved! The seller feedback now requires to rate the item

Which means I won't be able to give any feedback to sellers.

Accepted offer and sold disappearing buyer cannot see or pay

So I accepted offers and than the order disappears. If I go to messages the order showing pending but is still “ buyable” on my site and buyer does not see I accepted! They also cannot pay. I spent a while in chat with help and they say it’s a BUG an...

Return and refund

I have been sent a return label but cannot access due to technical difficulties. I ordered as a guest, and Ebay claims they cannot find my order even thogh I have received the package.