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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

New item notifications

ebay has started spamming me with new item notifications and I can find no way to turn it off.

Today at 9:41, eBay webpage returned this "Error"

This is what I get when attempting to get to eBay homepage. It also took a long time to load.

Cannot send offer to buyers

When try to send offer it gives error that offer has to be 5% or more, no mater what # I put in.

Problem with starting a return

I'm trying to start a return for an item that has defects. I get to the info & photo page and when I click "Confirm Return" nothing happens. It just sits there. Is Ebay having technical problems currently? Because my only other option is to open a di...

Bulk edit feature not working.

After being away for a week, I wanted to change my handling time from 6 days to 1 business day. The bulk edit feature doesn't appear to be working. Is there any estimate as to when this will be fixed? Also, is there a workaround to avoid having to ed...

Sales promotions not appearing in search results

I have many items on sale and they are not showing up as being on sale in the search results. The sale price is the only price displayed. No original price crossed off with the % of the sale. How will buyers know from the search results that an item ...

Ebay software changes volume pricing quantity

After creating a listing and including volume pricing for a total of 3 items, being sure the 4 or more field is set to zero, eBay software (or AI) is changing the field for 4 or more to show a discount when the item is listed. You have to edit the li...

Feedback page

Ebay change the leave feedback page design. No item number , No tracking show, It will easily make wrong item feedback. Stupid change

Leaving Feedback for Seller

I recently made a purchase on eBay and was attempting to leave the seller a positive GLOWING review. I wrote out my review, and when I went to submit it, I received a notice in "red" that leaving offensive language in feedback was not permitted. Here...

eBay Search Not Showing All Listings When Compared to Google

Update: It is now showing all of the active/sold listings. I'm not sure what the issue was prior to this. Possibly it wasn't defaulting to "All Categories" like it normally does. I didn't look to see what category it was searching under during the in...

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Purchase total not adding correctly

BLUF: The total price calculated incorrectly by eBay and I've been unable to find a way to contact eBay directly ... just get a constant loop of 'contact us' and redirecting to AI chat. Details:I always calculate my total purchase price offline to ac...

No record of order received - trying to print label prompt comes up technical difficulties -

Want to return item, got email to print label. When clicking on to print - I get technical difficulties - going on for days.. Also ebay in my profile has no record of order number. Seller not responding - I need a refund item does not fit - am I bein...

Items purchased last 30 days don't show up

Wanted to leave feedback for a successfully-completed $200+ order from a week ago, and the only purchases that show up were the ones on May 14 and before. When I click on the link in an email from the sender, asking if everything is ok, Ebay reports ...

AI and keyword spamming reporting; bad combination

When doing research on eBay, ocasionally I see Keyword Spamming. When I do, I always report it. Since a month (might be longer), AI is doing the replies. " We looked into your report and didn’t find the listing to be in violation of our policy. This ...