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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Descriptions Not Loading

Has anyone else noticed that some seller descriptions aren't loading? I've tried clearing my cache/saved site data and it didn't help. It doesn't do it on every single listing, but enough of them to make me think that it's a site problem since it's o...

Seller offer/buy it now buttons not working

When I log into eBay from google using safari to view a seller offer or buy it now item, the buttons for them do not work. A picture of the item does not show, either. It sometimes will show the item, but it quickly disappears. I’ve cleared cache and...

problem with uploading

i could not upload photos from flash memory

i can not upload photos from flash memory

Helloi clicked on open request to return item that i had bought from dealer . the problem that i could not upload photo i tried many ways. can you help me out with this issue.

My item descriptions are not appearing

For my own ebay listings, my written item description does not appear when using my Android tablet.I can see my description, no problem, on my desktop machine and on my Android phone (for phone by clicking on "full item description").But the descrip ...

Listing tool page reloads every time I upload or edit photos.

Since the beginning of 2022, ever time I try to upload or edit photos using the listing tool the page reloads and I lose all the work I've done. It happens on Chrome, Edge and Firefox on multiple different PC's. I often have to redo everything 3 of 4...

ebay UK keeps changing to .com

Every time I log in to ebay uk and try to click an item the it the refreshes as ebay.com and ask me to log in again.This is becoming a problem, I have cleared all cookies and have check my log in.the minute I try to select anything to view on ebay.co...

2FA Not working for login

I try to log in with 2FA turned on. It sends a 6-digit code to my phone, the correct phone number I provided. But when I enter that code I get an error message that something went wrong, try again. I have cleared the cache /history and tried again, b...

Someone help me

I need someone to help me get my money back or send me the right product

Major Problems with New ebay Formatting

There are too many to list. Many important features/functions have been omitted, links between seller pages are gone... Each listing has a huge "Promote listing" button. "Wow! That's so essential."

Unable to edit draft in Discount (Markdown) Manager

Again, the ebay site seems to be experiencing issues with the Markdown/Discount tool in the Seller Hub. Unable to edit saved draft for a discount promotion - buttons to select "edit" or "add" to sale are missing or non-functional.

Video stuck in "Under review" mode

Every couple of months I can't list my item because the uploaded video gets stuck in "Under Review" mode.After 48 hours no any progress. Usually any of my video approved within couple minutes.

Items with Bids

Why does my page not show items with bids and total dollar amount of bids anymore?And why can't I find an EBay phone number anymore?

couldn't use my acct, couldn't purchase, even after cookie and acct. w|new Captcha thing.

Im about to STOP using ebay after almost 20 years and over 500 transactions. can't access my stuff anymore and run in circles with stupid rabbit pictures and couldnt purchase, though there is nothing else wrong with my acct. or paypal,. I set up seco...

Pardon Our Interruption...

Has of today In received this message trying to enter ebay : Pardon Our Interruption...As you were browsing eBay, something about your browser made us think you were a bot. There are a few reasons this might happen:You're a power user moving through ...