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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Error when trying to send an offer to a watcher, item isn't gone from offer list afterwards

Been having this problem a couple weeks. You send an offer to a watcher (blind offer), and ebay says offer was sent, but item still remains in the eligible item send offer list, it doesn't get removed from the list. I don't know if the offer really g...

Current Technical Issue in Active Listings Screen

Drop downs are not working in the Active Listings Screen to end listing, sell similar... Also the filters in the columns to order items by filters is not working. Active Listings Screen is a mess, interfering with all work.

Active Listings Page

Search bar on the active listings page is not working.

Ebay Message Came Through on Ebay App but Not Showing Up in Ebay Messages on Computer

I received a message from a buyer through the ebay cell phone app but when I went to Ebay messages on my computer there is no sign of the message anywhere. I've checked all of the message categories.

Sending offers

Nothing is working on my send offers page. I cant send offers. Everything else is working, I just cant send offers.

Live chat

The item I click doesn't match what I bought.

Chromebook & drop-down nav boxes

@eburtonlab Not necessarily an ebay tech issue, but more a personal one. I use an 'older' chromebook when i "vacation" (it has all my usual routine stuff on it....email client, ebay, facebook, etc.....)I am just double checking current passwords, etc...

Hey Everytime I get into my ebay account it closes

Every time I get on my eBay account it closes is the some wrong withe ebay

2 issues : Shipping time + product names & price not visible under "Similar Items"

Is anyone else experiencing this? My shipping times is totally messed up when my item is pulled up. It is showing more estimated delivery days than it should be. However competitors from my location using similar shipping terms are showing the actual...

eBay standard envelope

I'm shipping items For the past few hours, the eBay standard envelope option for shipping stamps under $20 has not been available. This is troublesome,

error message when trying to list

I am trying to list a comic book, just like me other 800+ items, and I am getting the following message:It appears you are attempting to list an account for a file sharing service. These items are not permitted under our Personal Information Policy. ...

Desktop Web Display Bug in Variation Combinations

Seen on my listing:https://www.ebay.com/itm/226089783011 The variation combination pull-down menu does not show all characters in a desktop web browser. In the eBay app, all the characters will display. Please fix, as this is confusing purchasers in ...

eBay app

Is it just me or does the app never refresh or show updated changes I make on my store?

SPEAK TO A REAL PERSON

How to reach a real person on customer service

Mobile App not working - screen turns on then disappears.

When opening app the screen loads then disappears. When you press the 3 bars at the bottom of the samsung Note10+ plus all the open apps in background show up and when you press the eBay app to open in the foreground it disappears after opening. Afte...