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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Listing Tool Not Working.

Since yesterday, I've been trying to list item from my draft and getting this message: Well, this is embarrassing.We're sorry, but the listing tool isn't working right this second.Please try again later.Go to Seller hub PageIs anyone else getting the...

Cannot review purchased items

have requested 3 times during chat conversations over the last 2 weeks for an ebay system technician to fix this problem. I cannot open the items I have purchased to view the pictures or details. When I attempt to open the item from the main "purchas...

Sign in

Why is saying that I'm using a different device every time??????? When I'm using the same device

Punishment for having 2 get a new computer

Had to get a new computer now I'm locked out of my account

Feedback Score is not correct on my main page

I have a feedback score of 132, but on my main page that potential customer see, it is 110.

Call in

Why when I call in the computer gives me the run around and hangs up unless I get really rough then I can talk to someone

Business Policy section keeps adding random policies that I have not made!

I keep finding that random business policy keeps appearing and being added to some of my listings. Thankfully I check it each week and have had this happen several times over the past 6 weeks or so. What is the solution?

eBay sometimes displays incorrect feedback score

For the past few months, I've noticed that occasionally, eBay pages that load my total feedback score (the actual number, not the percentage) will display an older, incorrect value. As of posting, my feedback score is 1680, and occasionally when load...

Unable to add combinations for listings, like size

For almost 5 days now, it will not let me add a new combinations (like adding 3xl when all the other sizes are already there) to my listings, it does it, but when I click on revise at the end, it just sends me back to the original revise screen, not ...

Resolved! How to print eBay label on Dymo 4XL?

I am trying to print directly from eBay on my Dymo 4XL. Neither landscape nor portrait look right. What am I doing wrong? Please help! Thank you so much in advance!PortraitLandscape

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ebay motors search is totally messed up

trying to search in the motors catagories for specific items and get clothes etc

when I click on an item after I search nothing happens. Using a chrome book

After I search and the list of items comes up I click on them and nothing happens

have to add shipping zipcode

every new listing is asking for my zipcode today. if its not one thing its another lately

Listing problems involving shipping method

Is anyone else having an issue with listing anything today? I keep trying to list something and every time I get to the shipping method it clears it out and says I need to choose a shipping method. The weight and the size also disappears.

Can't place a bid

This is a problem.When I attempt to place a bid, this box comes up. When I select "Select" on "Pay with", I get the spinning wheel for several seconds, then nothing. If I hit "Confirm" or dismiss the box, I'm back to the item description. If I repeat...