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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Active listing Page Won’t Load

Acting listing Page Won’t Load

Filter for WiFI + 5G not working

What is the issue with your filtering. I try to narrow down my search for Apple iPad with WiFi & 5G. If I click on that filter, select Apple that works. Then Select Internet connectivity for WiFi & 5G, that works. But as soon as I change to Storage o...

How do I remove that obnoxious pop-up for 1% cash back?

Resolved! Authenticity Guarantee not showing up for listing that should have it

Authenticity guarantee is not showing on a listing I'm making. The item meets all the requirements. It's a Miu Miu handbag priced over $500. I've tried every which way to make it show up and I can't figure it out.

Global error. When will this be fixed? Need to get this ad done. This problem is on your end.

Please fix this

Issue with Discounted Price Display on Offer, buyers will get $0.00 offer which is free

I recently sent out an offer to my potential buyers with a discount set between 5-10% off the original price.However, it seems that the discounted price is incorrectly displaying as $0.00 instead of showing the correct price after the discount is app...

Pardon Our Interruption...

When I try to log in to the site from my computer, I get this message: Pardon Our Interruption...As you were browsing eBay, something about your browser made us think you were a bot. Please fix this error. I can't log in to my store.

Dropped listings

Some of my listing have been dropped. Some from months ago.

Please try again later error when I try to edit a listing

Help please

Ebay customer service is unreachable

How can you reach a real person on ebay with a problem???

I need a dark mode!

This site appears to be missing a dark mode, which in some circles is considered an accessibility feature. I know there are 3rd party browser extensions to "add" a dark mode, and those same 3rd party apps require you let them have full access to your...

technical issues with seller page

cant go to second page of listings, cant see 90 day total sales, cant see buyers order details as far as shipping items out. what is going on ebay? gonna cause me lots of problems

Selling tools

Each time I attempt to upload anything to sell on the app it gets to where it asked me if the card is graded and what condition it’s in then when I press continue it just spins and spins like it’s loading forever and never moves been this way for wee...

active listings format changed all of a sudden

there is a large space in front of each item listed and I cannot get to page 2 of my listings which are over 200 items. The only way to see all the details of each item is to use the scroll bar at the end of the page. ???