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Current known technical issues - updated as of 3/27/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Leaving Feedback for Seller

I recently made a purchase on eBay and was attempting to leave the seller a positive GLOWING review. I wrote out my review, and when I went to submit it, I received a notice in "red" that leaving offensive language in feedback was not permitted. Here...

eBay Search Not Showing All Listings When Compared to Google

Update: It is now showing all of the active/sold listings. I'm not sure what the issue was prior to this. Possibly it wasn't defaulting to "All Categories" like it normally does. I didn't look to see what category it was searching under during the in...

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Purchase total not adding correctly

BLUF: The total price calculated incorrectly by eBay and I've been unable to find a way to contact eBay directly ... just get a constant loop of 'contact us' and redirecting to AI chat. Details:I always calculate my total purchase price offline to ac...

No record of order received - trying to print label prompt comes up technical difficulties -

Want to return item, got email to print label. When clicking on to print - I get technical difficulties - going on for days.. Also ebay in my profile has no record of order number. Seller not responding - I need a refund item does not fit - am I bein...

Items purchased last 30 days don't show up

Wanted to leave feedback for a successfully-completed $200+ order from a week ago, and the only purchases that show up were the ones on May 14 and before. When I click on the link in an email from the sender, asking if everything is ok, Ebay reports ...

AI and keyword spamming reporting; bad combination

When doing research on eBay, ocasionally I see Keyword Spamming. When I do, I always report it. Since a month (might be longer), AI is doing the replies. " We looked into your report and didn’t find the listing to be in violation of our policy. This ...

the reciently viewed page photos are gone , replaced by icons

the reciently viewed page photos are gone ,replaced by icons

Why wont my drafts open?

Drafts won't open. We're sorry..etc

Listings

My listing do not show when I see waht is listed along with items with bids. What is wrong? Is this problem being worked on?

eBay destroyed the feedback process this week. WHY?

The old feedback page was useful, i used it every day to monitor the progress of my shipments and know instantly whether a package is delivered. Now all links are gone, and no way to monitor my shipments without a ton of trouble. Also my standard fee...

Resolved! Unable to leave feedback for purchased items.

An optional field for rating an item was added to feedback. However, feedback on the seller is now impossible to leave without rating the item. Please fix this bug so I can leave feedback again. Feedback is critical to how eBay operates.

Cannot get into my active listings

Had $450 by 5pm which normal indicates a $850-$1000 day but for the past several hours I cannot get into my active listings and have only done $60 in the last 5.5 hours. Something is really messed up tonight...AGAIN!!!

bleep! Suddenly Cant Access My Premium Customer Service Support

So my active listings aren't showing on the back end and i annoyingly find this out after I get ready to do listings after my nap. So after several tries I go to contact ebay help to put in a report and notice that my premium customer service thing i...

Resolved! Mobile App can't send 5% off offers

Mobile app, newest. Can't send offers of 5, 6, 7, 8, 9 - until you get to 10% off.

Promoted Listing charge notification on offer email

Noticed today on a larger item that I sold, received an offer, the only thing the offer stated was at the buyer would be automatically charged if I accepted the offer, nothing about this offer coming from a promotion which I have seen in the past on ...