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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Can't print a label. Ebay says no services available? what is up?

shipping issues

can't access shipping labels, can't print label, can't get a price on labels, can't do anything with them. WEAK, ebay! better not gimme a hard time for shipping being overdue since you have issues.

Can't print shipping labels

Blue circle of death as others have mentioned!!

No service selected on shipping

I need to purchase a shipping label on an item sold. The buyer chose ground advantage. Under the ship your order page, it says no service selected. What do I do? I’ve poked around to try and figure it out to no avail.

Unable to print an eBay shipping label

No indication why I can't print a shipping label. C;mon eBay, this shouldn't be difficult.

Trying to print postage and it won't allow??

I am trying to ship some sales, and it says that there are no shipping options available. Please I have packages to ship.

Listing Issues - eBay re/mis categorizes listings.

No matter what I try to list - eBay assumes that i am listing an NFT - JEEZE ebay what is going on!!!! To list an NFT (non-fungible token), please select one of the categories designated for NFTs:Art NFTsCCG NFTsEmerging NFTsMovie NFTsMusic NFTsNon-S...

Buyers can no longer view exact quantity remaining?

In my Selling Preferences, I have the "Buyers can see exactly how many items are left" button turned ON, because I want my exact in-stock quantities visible to buyers. Beginning yesterday, it only displays correctly for listings with quantity less th...

Research Prices Tool not displaying accurate shipping information

The "Research Prices" tool on the "Manage active listings" page is displaying some listings as charging $0.00 when they are charging for shipping (see attached pictures of a random example).Item shows shipping as $0.00Shipping is actually a calculate...

Customer Service please

Zip. Code: -19104I need the Tracking No.; for Order No.-09-12005-97159

I need help!

Zip. CODE-19104I need the Tracking No.; for Order No.-09-12005-97159

Notifications won’t permanently delete

I received an offer, submitted a counter offer, it was accepted, paid for and shipped. I keep getting this pop up in my Notifications. No matter how many times I “X” it out it immediately pops up again! Help!!!

Shipping label changed don't save

I changed the size and weight of a sold item and then saved it. I then wanted to add insurance and didn't notice that the updates to the label had not been saved. So I purchased a label with the wrong weight and size.Please fix this issue. I paid for...

Ebay shows delivered to wrong address USPS shows in transit to correct address

I had a buyer message me today thinking I had shipped their item to someone else because their item is showing it was delivered to another zip code in my city (the seller). I purchased the label on Ebay and printed it and it is going to the correct a...