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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Please try again later error when I try to edit a listing

Help please

Ebay customer service is unreachable

How can you reach a real person on ebay with a problem???

I need a dark mode!

This site appears to be missing a dark mode, which in some circles is considered an accessibility feature. I know there are 3rd party browser extensions to "add" a dark mode, and those same 3rd party apps require you let them have full access to your...

technical issues with seller page

cant go to second page of listings, cant see 90 day total sales, cant see buyers order details as far as shipping items out. what is going on ebay? gonna cause me lots of problems

Selling tools

Each time I attempt to upload anything to sell on the app it gets to where it asked me if the card is graded and what condition it’s in then when I press continue it just spins and spins like it’s loading forever and never moves been this way for wee...

active listings format changed all of a sudden

there is a large space in front of each item listed and I cannot get to page 2 of my listings which are over 200 items. The only way to see all the details of each item is to use the scroll bar at the end of the page. ???

App wont let me send offers

Is anyone else having trouble sending offers through the app?

Manage Orders page does not show all my orders

My Manage All Orders page only shows 6 orders. Also, cannot download any reports.

como mudar o idioma na minha pagina ebay?

gostaria de mudar o idioma de ingles para portugues brazil

Quantity sold not showing

Is this a browser issue? Because on another chrome with a different ebay account my listings look normal. with quantity available and quantity sold. but mine just shows a box with a 1 in it.

My Ebay

Every time that I try to click on selling on my ebay it will quickly take me to my watch list. What is going on. Has been doing this for several days.

Resolved! Send Offers screen not working properly starting Thursday 4/27

The Send Offers screen (that is SELLER sent offers) is broken. It worked fine last night, broken today. I happened to be on a Zoom with an Ebay employee today & he tried it & it's broken for him too. The screen used to Refresh after each Offer was se...

My recent orders are not showing in my purchase history but one has arrived?

I have recently purchased two orders. One has arrived. Neither appear on my purchase history? This means I cannot search Ebay Help as nothing is on here to allow a search

Seller Hub Display issue

In the seller Hub the listing tab "manage active listings" does not display properly. It appears that the different sections are placed side by side instead of being stacked. Is anyone else having this issue??See Pics below -

Seller Communication Preferences - 'Item Sold' & 'Item Did Not Sell' Buttons Glitched

Hi all, I'm wondering if anyone else is having this problem. In the Seller Communications Preferences Tab (https://commspreferences.ebay.com.au/commsprefs)I am having trouble switching on notifications under the tab 'Selling Activity', to be notified...