01-08-2025 12:33 PM
When trying to change about us or profile picture I get the same error which states:
"Error on saving Profile."
01-08-2025 12:47 PM - edited 01-08-2025 12:48 PM
Hi @dans-bike-tyres . Yep, lots of users are facing this.
eBay made a change - not sure if intentional or if a bug - where you can't save changes to your profile if there are line breaks in the 'about' section.
You have a lot of line breaks so you'll need to remove those if you want the changes to go through.
01-10-2025 05:32 PM
Thank you, tried it and it worked- I have been struggling with this for months, is this documented somewhere or is it one of those "if you know you know" kinda deals?
01-10-2025 05:34 PM
It's been reported since ... I don't know ... October? An eBay rep says there's an open tech ticket on it. If you want to read more: