When trying to change about us or profile picture I get the same error

[dans-bike-tyres]

When trying to change about us or profile picture I get the same error which states:

"Error on saving Profile."

[wastingtime101]

Hi @dans-bike-tyres . Yep, lots of users are facing this.

eBay made a change - not sure if intentional or if a bug - where you can't save changes to your profile if there are line breaks in the 'about' section.

You have a lot of line breaks so you'll need to remove those if you want the changes to go through.

[gottasellemall69]

Thank you, tried it and it worked- I have been struggling with this for months, is this documented somewhere or is it one of those "if you know you know" kinda deals?

[wastingtime101]

It's been reported since ... I don't know ... October? An eBay rep says there's an open tech ticket on it. If you want to read more:

https://community.ebay.com/t5/Report-eBay-Technical-Issues/Red-Banner-quot-Error-on-Saving-Profile-q...