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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Unable to add combinations for listings, like size

For almost 5 days now, it will not let me add a new combinations (like adding 3xl when all the other sizes are already there) to my listings, it does it, but when I click on revise at the end, it just sends me back to the original revise screen, not ...

Resolved! How to print eBay label on Dymo 4XL?

I am trying to print directly from eBay on my Dymo 4XL. Neither landscape nor portrait look right. What am I doing wrong? Please help! Thank you so much in advance!PortraitLandscape

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ebay motors search is totally messed up

trying to search in the motors catagories for specific items and get clothes etc

when I click on an item after I search nothing happens. Using a chrome book

After I search and the list of items comes up I click on them and nothing happens

have to add shipping zipcode

every new listing is asking for my zipcode today. if its not one thing its another lately

Listing problems involving shipping method

Is anyone else having an issue with listing anything today? I keep trying to list something and every time I get to the shipping method it clears it out and says I need to choose a shipping method. The weight and the size also disappears.

Can't place a bid

This is a problem.When I attempt to place a bid, this box comes up. When I select "Select" on "Pay with", I get the spinning wheel for several seconds, then nothing. If I hit "Confirm" or dismiss the box, I'm back to the item description. If I repeat...

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"Does anybody really know what time it is?" ebay is Lost in Time, Riddle.

It is about 4:39pm EDT. ebay is showing that my FedEx ground service packages reached my local FedEx terminal today at 6:57pm PDT, which would be 9:57pm EDT. FedEx tracking shows them as having in-processed at same location at 2:57pm EDT, which actua...

Dynamic ad rate and promoted listings problem solved (sort of).

For weeks I've been having issues with glitches concerning promoted listings. I can't click on several and switch them all to the "suggested promotional rate" anymore. There was a time when I could. My work around has been to "apply a single ad rate"...

Glitch with search function

When I search for anything on my laptop I get a limited amount of results and when I search on my phone I get much more. For example a search for SGC only shows 213 results on my laptop and on my phone I get 110,000+ results. This has been going on f...

Can't log in.

Everything I have tried doesn't work. Can't get chat or call ebay.

Cannot Create Store Newsletter for Markdown Sale

Trying to create a store newsletter to promote a 20% markdown sale that has 766 listings. Yet, when I try to create the newsletter, eBay says that there are no listings in the selected markdown and to choose a different promotion. So frustrating.

Paying For Offers In Advance

Hi, I am being asked to pay for offers in advance which I will not do as I place bids on multiple items and quantities. The seller then discounts the P&P cost etc due to multiple items won. I will not add a payment method as that will not take into a...

got a refund for one item, i purchased two items. both were same item , i need refuned for second i

need refund for second item..

Dead Links - email copy of link from phone to PC, link doesn't work

I've been seeing this issue for many months now. In short, I browse Ebay in the evening using the Ebay App on my smartphone. When I see items I want to look closer at, I use the share function in the app to email a copy of the link to myself. The nex...