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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! hacked ebay friend account, can't contact ebay at all

So, a friend of mine got hacked today, they got his email, pass, changed his number somehow and ebay "doesnt have any agents up" called 2 times already just to talk w a a.i "agent" bc there aren't any agents up or at least thats what the bot tells me...

Why am I being charged again for an cancelled order by the seller?

Hello,I purchased a car part and the seller told me that they cannot ship it to my location and they offered me a refund which i accepted. The order got refund status and says it will take 3-5 working days to process. But this morning i got pending c...

Ridiculous Rules

We have just sold a lathe which weighs a few ton, and the buyer contacted me to pick up and ebay would not let me send a message because there were contact details in there!! I then rang customer services who would not talk to me because I wasn't the...

Bulk Listing tool down also! Please fix can't relist to fix prices for my eBay store.

Can not use bulk listing tool down several days now. Just white screen and never completes listing process. Please fix. Can not relist items to my eBay store. Thank you.

Unable to signin to my ebay account

Hello,I've been trying to signin to my ebay account for past 4 days. It's says "Technical difficulties- please try again later" I changed my password and it says same error message. I started a refund request and wanted to check the status of the ref...

Search Engine not properly searching

While trying to search for items on eBay app, it is not properly listing items, instead it shows me suggested items and all the other items listed below have nothing to do with what I searched. Please help.

Spam from a VERIFIED @members.ebay.com address - how to actually report?

I'm getting spam ("buy our wonderful sheets!!!") messages from an @members.ebay.com address. I've looked at the message headers and it's definitely from members.ebay.com. (The DKIM and SPF records are valid and verified per all header fields - there'...

Logging into ebay shows Paid Shipped Now on already delivered item

Odd glitch occurring. Ebay says to ship an item that has already been delivered. It started on the 18th where I received 2 emails saying I've made a sale on the same item with the same item number. I logged into ebay and printing out the shipping lab...

SQUARETRADE CANCEL

HELLO, DID NOT RECEIVE ANYTHING FROM SQUARETRADE. WEBSITE IS NOT WORKING PROPERLY. NEED A PHONE NUMBER TO CONTACT THEM . THANK YOU ,KNIFE1KNIFE.

Bank Account Verification Link Needs to be Fixed

I can't verify my bank account. My credit union (Landmark CU) checking account is listed by name on the bank account verification drop-down list of banks - but it's not linked to my credit union - it is linked to another bank (Landmark Bank). When I ...

No payout methods available

First the ebay app on ios said I needed to verify my account for no reason, I changed nothing. It would not allow me to verify my account because ebay's request doesn't match google's standards. I then got a notification that I need to add payout inf...

Blocked listings

As of 7/18 over 1000 of my active listings are being blocked from the view of potential buyers. Help!

Resolved! New listings today not showing on Ebay.

Trying to list auctions, they show up as active on "My Ebay", but can't be found doing a search nor do they show up on my current auctions under "Sellers other Items". Except for my summary page, they don't exist!