Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Bulk editing doesn't work for nearly a week

Hi, Bulk editing doesn't work for nearly a week, after selecting no matter how many items it goes to purchase history after edit button. I have over 100 listings I can't bulk edit. I have tried different browsers with clearing cache, nothing worked. ...

your counter offer haas been accepted message appearing over and over and over again

hi so I sold an item yesterday where a buyer accepted a counter offer. ebay sent me the standard notification "your counter offer has been accepted" As usual I clicked the x in the upper corner to get rid of it. BUT IT KEEPS COMING BACK! OVER AND OVE...

Ebay app still broken?

It was working fine a few days ago and now front page of app it just says something went wrong, I try to search an item it says technical difficulties try again later. when will this be fixed? I am using a samsung android 14. already uninstalled the ...

Would like to know how I can get my bike that I bought sooner

Can I pay to get my bike sent sooner

Getting this message when I post a photo: A mixture of Self Hosted and EPS pictures are not allowed.

The photos from some of my listings don't show up in Ebay search. The listing shows up but not the photo. So I updated the listing by deleting the photos and then uploading the photos again. When I do that I get a message that says, A mixture of Self...

Pop up notification every few seconds. Can't clear. Been going on for days .

Pop up notification (buyer accepted counteroffer) keeps popping up every few seconds and we can't clear it no matter what we do. It's been going on for days.

Promoted not working

THIS IS DAY 11 of no promoted sales .. my data is flat showing zeros for the past week in promoted .. 75% of my sales come from promoted .. this is serious! I know it’s not just me if I am experiencing this do are many others! I put in a ticket and w...

Listings ended still show active but are not

I have exactly 88 item listings that I ended but received an error message stating I could not end the listings. The items are still showing in the active items list. However, I am unable to edit them because it says that I ended the listings when tr...

Screenshotting a postal QR code triggers the “dispatched” status.

I’m a new EBay user and there is a software “feature” that I am not impressed with. This “feature” is that the “dispatched” status can be triggered when any IOT capable QR code scanner (such as a mobile phone) is connected to the internet and merely ...

Photo Files Are Corrupted

Hello,Items that have been correctly listed for weeks, months or even years are now displaying corrupted photo files. I have noticed that hundreds of my listings are now missing photos on both the desktop and the pc versions.

Only a landline and can't get a phone call to verify it

I keep trying to update my account to remove the cell phone number but when I put in my landline and it says I'll receive a call with a verification number, I never receive a call. When I try the stupid chat they inevitably say a rep will call me but...

Resolved! Ebay title bar messed up

Starting today, the Ebay title bar is messed up. I am using Firefox. I didn't change any adblock settings or anything. Works fine on other browsers. What's going on? Is Ebay trying to break Firefox?

Issues with shipping options

I had this issue with already several similar items like small pieces of furniture (chairs). Customers don't see the shipping costs, contact me for it, and then I realized that there are USPS Ground advantage shipping settled but not active for some ...

Pop up requester wont stop.

It shows up on my upper right corner . I t slides across my screen every 30 seconds or so. It will not allow me to click on it. this has been going on for days. It may be attached to a buy it now offer.

Offer notification will not stop popping up on screen.

There's a "Buyer accepted your counteroffer" notification banner that pops in from the upper right side of the screen every 10 seconds or so, and won't go away. I've tried clearing my cache, switching between 3 different browsers, and even signed in ...