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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Refund charged me money again

I did a refund for a gaming steering wheel that I bought. They gave me the money back but about a week later took it back a third by third of the money until it was back. This caused my account to have a low amount of funds because I had just paid ot...

Has The Shipping Tab Been Removed From Listings?

Seems to be missing from my listings.

Watchlist forcing me to sign in in an infinite loop

This is an issue that just started today. Every time I try to 'watch' an item it asks me to sign back in. So I do. Then it asks me to sign back in. So I do. Then it asks me to sign back in. You see where this is going right? So I cleared the cookies,...

Resolved! Constant Sign-In Issues

Anyone having problems being logged in to your Ebay account and then having to re-sign-in over and over? This cannot be a browser issue, it must be an Ebay software and/or cookie issue. I am constantly having to sign back into my Ebay account over an...

Upload photos from mobile is no longer working

We've had Wunderstump Books for almost 15 years, and when my husband died a year ago, though a novice, I continued the enterprise. I've taken about a four-month hiatus in posting any books, and now I'm having trouble with the "Upload photos from mobi...

Saving to my wantlist

When I sign in to ebay and want to save something to my wantlist, it keeps prompting me to sign in again and it keeps repeating itself.

Tried to add tracking number to 2nd purchased item to ship to the same buyer, but get error message.

Buyer purchased two items separately. Shipped together. When I try to add tracking number Ebay posts message : tracking number added is already used for a different buyer.It's the same buyer.

Search windows

when I open an item from my search result it stays open -- so that if I open twenty dresses from my search -- there are 20 items open in my toolbar --this never happened before -- once I closed out of viewing an item it was no longer in the browser

Resolved! App technical difficulties

Hi everytime I try using the app or get link sent I either get. Something went wrong. No results found or unable due to technical difficulties. I've tried clearing the cache, reinstalling the app, been happening for about a week. Samsung S24 ultra

Looks like send offers to watchers is broken

I send an offer to a watcher, but it doesn't get removed afterwards from the list of items I can send offers on. Not sure if the offer is even being sent to the watcher.

Notifications won't delete

We keep getting notifications for sold items that appear to be 'new' notifications for offers. We have deleted them numerous times, logged out, restarted PC and the notification still pops up. We also turned off the notifications on the app just in c...