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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

A Privacy Issue

I have discovered a privacy issue when logging into my eBay account. After entering my username, even without inputting the password, my name becomes visible, like 'Welcome, XXX.' Since usernames and store names are public, this reveals the real name...

Unable to Log into Account

Seems I am unable to log into my selling account. Tried from 2 different computers and no luck. Got into my purchasing account though. Got in it seemed using mobile but could not print label.

Problems logging in App

eBay App does not recognize my user or password? I was able to log in through browser. eBay App definitely has a problem??

Item IDs don't match any of your active items

I am trying to put a sale on and pretty much all my items wont upload as it keeps saying "Item IDs don't match any of your active items". How do i fix this?? I've been trying for 2 weeks to put this sale on.

Never Accepted the Counter Offer

I placed a offer for item on my home computer. The seller made a counter offer, and I NEVER accepted it. I just noticed on my iphone it says pay for this. I NEVER ACCEPTED HIS COUNTER OFFER. EBAY HAS A TECHNICAL ISSUE. I NEVER ACCEPTED HIS COUNTER OF...

[Website Bug] Can't Delete Product Reviews

It appears I can't delete my product reviews. Even though there is a, "delete" button present on any given review summary, the button appears to be broken. And to be clear, I mean product reviews (not feedback), which is typically located at: https:/...

Keep getting Ebay delivery notifications for an item already delivered

I keep getting ebay notifications from Ebay that an item is out for deliverywhen it was delivered months ago.

Unable to listen to eBay Open 2024 Sessions..

Unable to listen to eBay Open 2024 Sessions. It is now 3:25pm and I've missed ALL sessions so far. I have tried everything. Cleaning cookies. rebooting PC. Logging off and logging back on. Tried opening eBay Open 2024 in BOTH Edge AND Google Chrome. ...

I'm having issues with the security measure, the page doesn't load correctly and I can't proceed

Hi, I'm having problems with the security measure where it asks me to "verify yourself to continue". Supposedly it should load some images like a captcha or something, but it doesn't load anything and doesn't let me continue the operation (wich is co...

eBay Needs Better Variable-Load Gift Cards

Whenever I buy a fixed-load gift card for eBay ($25 or $50), they always to work when I buy something online. But I just bought a variable-load gift card ($25-$200) for $200 from Kroger, a retailer verified by eBay, and when I was going to buy somet...

iCaptcha verification

The iCaptcha verification ebay uses is an absolute NIGHTMARE!!!! I have contacted ebay by phone regarding this matter as even after I am signed in to my account it will at times require me to verify while paying for an item and when signing out. The ...

Todays Paper

I can see today is sports. Where is the regular paper?

Are non functioning captchas preventing use of the site? Ebay contact phone #?

Captchas aren't working. Can't use site at all.

" Listings not eligible for offers "

I currently have 2 items that appear within SellerHub as eligible for offers, but when I attempt to send offers I receive an error that states "Listings not eligible for offers.". This has been ongoing for about 6 months and the list of items impacte...