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Current and resolved technical issues - updated as of 2/18/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
UNABLE TO LIST ?
Not sure if others have the same problem - ebay seems normal until I try to list and then the site seems to just blank after I try to upload
Unable to upload tracking number, "being used by other member"
For a second time in a matter of a couple weeks, after purchasing the label on another site (never a problem for years), the tracking is not automatically uploaded as it used to be, when trying to add it manually I get the message that the label is u...
picture background remove not working
when trying to remove background , it is removing arms hands ,in pictures, it has got worse since update to it. I like using it but kinda hard when it removes to much.
Unable to revise the selling price
I have tried revising numerous times. The price never changes. tried cancelling and delisting and revise the price at the delisting page. Still nothing any ideas?
No Purchase History Showing
What is this all about??? I have a probelm with 2 items I've bought (one I've received, the other not), and can't go to "MY PURCHASE HISTORY" for info since it says "no purchase history"(?)! Really???
Bulk relisting problem
Over the weekend I discovered I couldn't relist my items in bulk listings only individually. I called eBay who said they were aware of the problem.Today I checked and it still had the same error. Someone mentioned to me in another thread that to make...
invalid photo error CLERR002
keep getting this message. Cannot upload photos to eBay listing. Just started after an upgrade. HELP!!!!!
Resolved! eBay collected Denver, Colorado sales tax too high
Today on 3 auctions won by a buyer in Denver, Colorado and paid for separately, eBay charged a sales tax that was twice as high as it should have been. The sales tax rate for Denver is 8.81%. One example, the order totaling $2.62 was charged a sales ...
Watchlist "Note to self" not saving(?)
Watchlist "Note to self" looks like it works and it even looks like it saves but when the page is refreshed e.g., to see if the bid has increased, all of the Notes disappear. Does anyone else experience this or is it just me?
Resolved! Accept Offer not working
I am trying to accept a buyer's offer on an item. Unfortunately, when I click the "accept offer" button, the page simply blinks. Link doesn't work at all.
Since 12/6 on Seller Hub my bottom scroll bar is missing.
Bottom scroll bar is missing in my Seller Hub. I can't scroll to the right of each column so all can see the full info on all my listings. I've tried clearing the cache, and cookies, updating, and restarting.... nothing. I use Google chrome.
Not receiving SALE notifications
For the third time in a row, a buyer has sent a message asking why I haven't sent an item them purchased. In all three cases I never received an email notifying me of the sale and there is no Sale notice in my Messages. As a small dealer I don't expe...
Drop down menus not working. Please help.
Hello. My drop down menus have not been working for quite awhile. I thought the issue would resolve itself but no luck. Anyone else experiencing this problem? Any ideas on how to fix it? It is not my cache. That deletes automatically. I tried a diffe...
I can not respond to Buyer's Questions or Messages
As of today 9-30-21, I can not respond to any messages or questions that buyers have about my items. I now get a ebay unexpectedly closed the connection error message....... EBAY PLEASE FIX WHATEVER YOU DECIDED TO CHANGE ON THE BACKEND so I can commu...
Breadcrumb Navigation Titles on Sports Card Item Listing Are Incorrect
This is the category I chose in the listing tool form, clearly says "Trading Card Singles", but when the item page itself is viewed the navigation link says it's in the "Sealed Packs" category:
