Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 5/15/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! "Items Per Page" selection not working on store pages

As title states, when trying to change the amount of items shown at a time on a seller's store page, nothing happens when the button is clicked.I'd post a video clip but it appears the video upload interface is broken here, can only upload from a URL...

New messaging system defect

The new messaging system will not accept a paste like the old system. I tried to cut and paste an eBay ID number of a product in the new reply section no go, then went back to the old system and it was accepted without and problem.

Try to create an add when I try to ad shipping option page goes white!

And when you try to retrieve your saved draft it’s just bare shell. Has been doing this for 2 days. Unable to create ads.

International Shipping Program excludes the UK?

Hello Guys.I am attempting to purchase a category of items (P100 SXM) from US sellers who are part of the international shipping program, but I am unable to complete the purchase. It seems like eBay has excluded the UK because sellers claim they have...

eBay app not working

Every time I log in to my eBay app, it force closes. I can get into my account on Safari though. I have deleted the app annd reloaded, shut phone down, etc. Anyone having similar issues?

Promoted listings server issue not showing up going on seller hub

Unable to go into the promoted campaign on seller hub. Nothings comes up... turning and turning nothing showing up !

eBay messages "Oops! Something went wrong. Please try again later." Error

Hello, We're getting the error message "Oops! Something went wrong. Please try again later." whenever trying to send messages. This has been occurring since Friday, August 23

BULK EDIT FUNCTION NOT WORKING

Attempted to use Bulk Edit tool to Sell Similar on some listings a few minutes ago, but the bulk edit screen is completely blank (white with only the check boxes shown on the left side). Waited on the blank screen for several minutes, but nothing app...

Double selling an item, after the item already sold. Offer accept then item sold again- Tech issue

I have had this a few times now in which an offer is accepted on an item, and between the delay of the customer paying the item sells again to somebody else which it shouldn't be able to, as it shows as still in stock even though the first transactio...

Server Failure

Unable to edit listings in bulk due to Server Failure message.

Promoted listings dashboard is not loading.

Promoted listings dashboard is not loading.ebay app is having issues with cropping and rotation in white background.

I sent a request total but seller canceled my item and put unpaid item strike

seller is weird and impatient, I send a request total because i won 2 more items and i want a combined shipping. Based on his post he do combined shipping but what happened is he canceled my item and left the 2 items i won. And put an unpaid item str...

eBay please revert to previous functionality of "See other items"

I see somebody was bored not knowing what else to do and changed the functionality of something that was working just great, for over 20 years. For some reason when you now click on "See other items" on a listing page it will take you to the Store fr...

Rate This Item in Feedback

Making the new "rate this item" a compulsory part of feedback is a mistake. On many purchases I would have been happy to provide positive feedback on the seller, but did not want to rate the item. Please make "rate this item" optional. I hope someone...