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Current known technical issues - updated as of 04/18/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
ALL eBay messages deleted after changing my ID (only)
240803The cardinal sin in digi-world: loss of one's data.(circa: July 15, 2024 - Aug. 2, 2024)The "DEFECT" (as I believe it is) has to do with the eBay MESSAGING function. I had had several effective and valuable exchanges with 3 eBay sellers. These ...
Ebay not allowing to buy not and switching to auction
Every time I try to make a new listing and I set to buy now eBay switches it back to auction and won't let me post my item unless I do an auction. Anyone else having this problem?
Incorrect message that I have reached my limit of listed items
I am new to selling on e-Bay and have a limit of 20 items for now. I was in process of listing my 10th item when I got message that I had reached my limit. What??? How do I resolve?
Count of Listings in My Store are not matching My count for Active Listings
Count of Listings in My Store are not matching My count for Active Listings. They are off approx. more than 500 not counted in my store.This has been happening since the middle of December 2023. It's very frustrating and I don't understand why this i...
Video not listing, format error
Video not listing, although it's in .mov format, the error says it's the wrong format. This error just started happening on my new listings within the last couple of weeks.
Stay Signed In Default has Changed
This just popped up yesterday. It looks like someone changed the default of this setting to be checked. It has been unchecked for years and years. Yesterday I noticed I wasn't being signed out when I closed my browser. I unchecked this, signed in, an...
Can't edit photos with app
Haven't been able to use the app editor for over a week. Screen goes black when trying to edit.
Website error
In the "my garage" I entered my vehicle information but the picture that comes up is a older model year of my car which left me confused for a brief moment I double checked my paperwork and the sticker inside the driver door and I was not mistaken I ...
Customer Service
Why is it so hard to get to an actual agent
Ebay messages not working
Received an email that I had a message. Check messages and nothing there. Check email and verify it is legit. Go back to messages again thinking it is just delayed. Never showed up in messages. Go to Seller Hub and in the link for Listings "with Ques...
Won’t allow me to upload items
EBay is not allowing me to place things up
New messages saying "Google refusing to connect"
Whenever I try to send a new message to someone it is popping up a window that has a broken piece of paper and says, "google.com is refusing to connect". I have tried 3 different browsers and cleared cache and cookies. The message does send, but send...
Ebay flagging my ip address as a bot.
Hi all, This issue just started happening. I've tried changing my ip address as well but still get the same issue when logging in or trying to add items to my cart. No changes to my browser config was made. "Pardon Our Interruption...As you were brow...
All of my feedback and listings are gone! Anyone have any idea why?
I've been selling for around 6 mos and been a member of ebay for around 3 yrs. I sell mostly coins and pokemon cards, some graded, some not. There are multiple possibilities why this has happened, but I want to know if this has happened to anyone els...
Impact of Company Sale on eBay Account and Tax Reporting
I’m considering selling my company or some shares in it, which could result in our company becoming a “disregarded entity” for tax purposes. This means the company's financials would roll up to a new parent entity, and all income and expenses would b...
