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Current known technical issues - updated as of 7/19/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Posting Photos to eBay
Has anyone else had problems posting pictures to eBay (for selling an item)?
Last 3 days incredibly slow loading pictures
For the last 3 days loading my pictures for my listings has been slow. There is nothing wrong with my internet. I have cleared my cache and turned of any pop-up blockers. I have the same issue using the eebay app or going through Google Chrome. Is an...
eBay restricts search visibility for items in some categories for 24 hours after listing or edits
As of today, October 1, 2024 this technical issue was first reported over 15 months ago and is still not fixed. I reported it twice but gave up when 1. no reply came from anyone at ebay and 2. an ebay user with no skin in the game replied twice with ...
Can't post pictures on desktop
This has been happening for several months. There was a couple weeks that it worked. But I can not post pictures from my desktop, I can on my phone. But I prefer to use the website since it's much more quicker. I have restarted my pc, cleared cache e...
Item Location in listings glitch
Hi, I am here to report a glitch when creating or revising a listing on ebay.com for item locations outside of the US (specifically Serbia). The problem is that the Item Location automatically changes to the United States and the country of the corre...
Sales Reports for year not working
Under Performance | Sales, the "This Year" reports are not working. The "Last Year" is also not working. Both jump back to "This quarter". Since over a week this is the response: We ran into a problem. Please try again later. Can this please be repai...
Payout Setup Issue
The payout screen has four fields where the first one is populated with the incorrect name and is UNEDITABLE. This is a software bug where this field is not picking up the current full account name. I fill in the routing and account numbers and hit “...
Customer Service
Is there a process to speak to live ebay Customer Service agent
I keep getting asked for a password, to view recent purchases, I changed my password in case Iwas ha
I am unable to view purchases, keep getting asked for a password.
purchasing labels issue.
This has been reported to eBay since Sept 5th, 2024. Still they do nothing.We are an anchor store selling/processing per day hundreds of orders.Whenever we get all the orders into the bulk printing mode, if we change anything in the SKU field in any ...
Two more "GHOST LISTINGS" this week from items sold last year!
It appears there has been an increase recently of Ghost Listings / Zombie Listings.I've had 2 in the last week alone, both were items sold last year.
why are my vouchers from Capital One not working
Several of my Capital One shopping vouchers are not working
Do seller offers last longer than 48 hours now or is this another glitch?
I have sent several offers over the last few days and was just checking to see if they expired. I am seeing some have two days or more before they expire depending on when I sent them. I thought offers expired after 48 hours is this another glitch?
Check out broken - Verify Human capture loop
Tried to check out, took me to Verify I was Human / Capture, I did it, it repeated, I did it 20 more times, it still repeats, looping, broken
How to stop nude images on sponsored suggestions
I keep getting sponsored suggestions while looking at landscape paintings that contain nude women. I don't want this in my feed. My children access my account to look at things they want me to purchase. This is highly inappropriate and not the 'art' ...
