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Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Activating my warranty How?

I purchased a 1 year warranty along with the bmw transmission...and my transmission has failed within 6 months so how do I activate the warranty?

CBT Seller Dashboard

Hi. I have received a message from eBay that my Bad Buyer Experience ("BBE") rate was very high because I had higher than others Stock-Out Cancellation (Stock-Out)%. When I started investigating this situation it's appeared that I have 6 canceled ord...

Revision summary for item

Hello, I checked out Revision history.I found the seller had made lots of changes to their listing over the past 4 years. They were sorted Oldest to Newest. Would it not make more sense to have the latest changes on the top of the list? Well that's m...

Bulk listing CSV upload error

The bulk upload was working fine but now I get an error of "page not responding" for every CSV template I try to upload. Is anyone else having this problem?

Unable to Contact Any Sellers

Unable to contact any seller from item listed, feedback or profile. Tried different browsers, computers and even a tablet. Clearing cookies and history and restarting no better. Had another user try contacting sellers on my computer and that worked, ...

where is the chat or mail ?

why there is no way of help here ? or chat ? or mail ?what is wrong with you ? i need help here !

getItemByLegacyId API problems

I already had a function to extract details from the response given by the getItemByLegacyId API. I passed in the legacyItemId and everything worked fine. However, now I keep getting{"errors": [{"errorId": 11003,"domain": "API_BROWSE","category": "RE...

Resolved! No items listed

Over the years I have bought a number of Our Lady of Guadalupe pictures, etc. There have always been hundreds of listings. The last couple of times I have searched for "Our Lady of Guadalupe" it says that there are no items listed, and yet photograph...

Items scheduled to relist are not relisting

The items that are supposed to be automatically relisted on the 12th and 13th of July (so far) has not been relisting.

Manage paid and shipped orders

The is that saying "if it is not broken don't fix it". The "Manage paid and shipped orders" for years have shown the sales list with whom I have posted feedback for and which buyer also have done so. After years of good functionality that made feedba...

search shows me results not what I'm searching for

I am looking for a specific part for a car. For as long as I can remember eBay search has been pretty good about this, I can search the part number and see only that part. For example if I search for part 123A eBay will not show me part 123B, unless ...

Manage Orders Page - BUYER NAME = GONE!

Ebay - why do you guys constantly have to mess with stuff that isn't broken? Why did you remove the buyer's actual name from the Manage Orders Page? Used to be there right next to the user id. Now getting prepared to ship items is a nightmare where I...

Old EBay account was banned, the support staff asked me sensitive questions.

My old eBay account was banned out of nowhere today. The email would not tell me the reason, so I contacted support. Support told me my account was “unverified”, even though I had made a purchase, verified an email and phone number, and got my item w...

Payment for seller

My bank account was not paid for 2 items

My seller hub is finally fixed-eBay's changes are in- It fixed all- New Advertisng Category!

Congratulations to eBay their new "ADVERTISING" Category in Seller Hub is now in and working and MY SELLER HUB FUNCTIONALLY IS ALSO WORKING. The Category Sort is working and the Sort By is working. I can now select any store category and get a list o...