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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Multiple copies of emails being sent

Today 8/14, I have been receiving multiple copies of emails - sometimes it's 3 and sometimes it's 2. Something like this happened a while back, but that time it was my emails being sent multiple times to buyers. Anyone else?

SCAN Form Won't Generate

For the past 4 days, I am not able to generate a SCAN form for my bulk shipments. The form doesn't generate at all. Help! Makes shipping a nightmare.

Jewlery listings category issues

For the longest time anything made of precious metals was to be listed in the fine jewelry category. Now, despite what the metal is, if it has a cubic zirconia as the main stone it has to be listed in the fashion jewelry category. However, no preciou...

Fixing an EBay problem on a wrongly issued defect

I recently was listed after 16 years of selling, as a Below Standard Seller, due to excessive cancelled orders. When I looked into it, I found that somehow I received 2 orders for a listing that only listed with a quantity of 1. So I informed the buy...

Ebay is a scam

Asked to close account,and ebay is not closing account..on jeswill6116 account...beware of ebay they will sell your information, and u will have to file a lawsuit to get rid of them

your complaint site send button is not working!! after writing my complaint and trying send not thin

trying to get e-bay involved with this crooked seller!! purchased the brake and radiator test strips, but never received my order!! how can you let this crook sell to your customers!! (DON'T YOU CARE!! )

feedback page

unable for a few days to leave feedback from page, once you click on item it does not allow you to leave feedback just goes back to main page

Missing notification for Sent / Accepted Best Offer

I sent a "best offer" to a seller,it was NO notification, and there is still nothing, for Sent / Accepted Best Offer in the "Bids / Offers" menu .Apparently the seller accepted the offer, and i was automatically charged for the item, (which was surpr...

"We looked everywhere" and "Where's all the stuff?" when listing items for sale

I've been on Ebay for almost 25 years and this is a new one on me. When I'm listing things for sale quickly, I seem to run into some sort of spam/bot protection. I will suddenly get a message "We looked everywhere. Looks like this page is missing. If...

Resolved! How can I get eBay to solve a technical glitch that is over a year old???? I am losing sales!

I have been trying to get eBay to solve a technical problem with my account since June 2023 to no avail! I need suggestions on how to find someone at eBay that can fix this!!! The Problem:I have my handling time set to the normal 3 days, but on all o...

EBAY ACCOUNT INFORMATION

Where do I find my Ebay account information?

Technical issue on evay

eBay site says they’re experiencing a problem. Anyone know what’s going on?

Get item description searches back for sellers! Removal has messed up my entire business operations.

EBAY: You have removed my ability to search by my listing descriptions. All of my listings are sorted via catalog information contained within the listings. I very badly need to be able to search them this way again, as I have always been able to do....