Report eBay Technical Issues

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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

2 issues : Shipping time + product names & price not visible under "Similar Items"

Is anyone else experiencing this? My shipping times is totally messed up when my item is pulled up. It is showing more estimated delivery days than it should be. However competitors from my location using similar shipping terms are showing the actual...

eBay standard envelope

I'm shipping items For the past few hours, the eBay standard envelope option for shipping stamps under $20 has not been available. This is troublesome,

error message when trying to list

I am trying to list a comic book, just like me other 800+ items, and I am getting the following message:It appears you are attempting to list an account for a file sharing service. These items are not permitted under our Personal Information Policy. ...

Desktop Web Display Bug in Variation Combinations

Seen on my listing:https://www.ebay.com/itm/226089783011 The variation combination pull-down menu does not show all characters in a desktop web browser. In the eBay app, all the characters will display. Please fix, as this is confusing purchasers in ...

eBay app

Is it just me or does the app never refresh or show updated changes I make on my store?

SPEAK TO A REAL PERSON

How to reach a real person on customer service

Mobile App not working - screen turns on then disappears.

When opening app the screen loads then disappears. When you press the 3 bars at the bottom of the samsung Note10+ plus all the open apps in background show up and when you press the eBay app to open in the foreground it disappears after opening. Afte...

LDS uploading issues with opening drafts

I can't open an edit drafts without it closing mid edits also creating multiple drafts of same item.

technical difficulties

When I try to log in, I am getting an error message that says technical issues

Got a missing number card

i got a card that had missing number

Reply to Offers

Glitch when going from email to reply to buyer offers. Second or third screen in fails to load. Header only. Have to work around to view item, then process offers.Ap working ok, but desktop has had this problem for two weeks

Views and Watchers

I have items is both Buy It Now and Auctions . My Auction items have VIEWS that are deleted during the time when they are on for just 7 days. WHY? I can understand that WATCHERS can change their mind and remove themselves BUT VIEWS should not be dele...

Item Count on Store Issue (again) - Wrong Item Count

So past week the count on my store for items is wrong - again - say again cause reported this issue while back, took ebay 2 (maybe longer) months to fix. All was good for few months, now it's back, except this time the count on store is wrong and the...