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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Scratch off my eBay card number off

Please I peel off the last 4 digit number of my eBay cards how do I rectify it

Must be another Thursday "programming" day for Ebay...........

In almost the first half of the day, I have 0 organic and external views. That's impossible since I regularly in a day average over 100 views a day for my listings. I am not worried about that as much as I am worried that others can find my listings ...

Incorrect long delivery estimates, USPS Ground Advantage, Priority Mail & USPS Priority Express

Over the past couple weeks my USPS Priority listings no longer have the green text (Free 1-4 day Shipping). It looks like this is because the delivery estimate is much longer than it should be. After checking my listings it appears ebay is giving the...

Ebay automatically opening new tabs

Since updating to the latest version of Firefox (89), Ebay automatically opens a new tab when clicking on an item link. Is this just a bug or is there any way to stop it?

Book Listing Problem

Starting at 11:05 PM tonight, when I try to list books for sale, the description field does not exist. There is no place for my listing template, no place to enter any description of the book being sold. It has been that way for 30 minutes. I have si...

Trying to tap on medium selling price and the app turns you back to the home page

Trying to tap on medium selling price and the app turns you back to the home page. The option to promote new listing disappeared. Can't make an offer to interested buyers less than 25%.

Unable to access app, Technical difficulties, please try again later error message

Hi allIts been 3 days now that i have not been able to access the ebay app on my oneplus 12. Issus:When you try to sign in, it comes up with the following error message"Technical difficulties, please try again later" The home screen on the app, also ...

UNABLE TO GET AN ACTIVE ITEM LISTED ON EBAY | REF: CANON MAGENTA TONER

I AM UNABLE TO GET AN ACTIVE ITEM LISTED. IT SHOWS UP IN MY SELLER ACCOUNT AS AN ACTIVE LISTING, BUT WHEN I VIEW MY ACTIVE ITEMS ONLINE, IT DOES NOT SHOW UP WITH MY OTHER ITEMS... THERE SHOULD BE THREE ACTIVE ITEMS LISTED UNDER "PRINTER INK, TONER & ...

Resolved! Unable to select option after clicking on "add a payment option." while trying to refund a Buyer.

In my account settings already added both Credit Card & bank details for Selling Costs under the "Cards & Accounts" section. However, when I click on "Refund The Buyer" > Next > Add a payment option. Upon clicking on "add a payment option." the link....

Error Message, Can't Open View Account

Getting error message. Can't open account to do anything.

refund

I am still waiting to receive my money, who is responsible for paying it? no one answers, no way to contact, and always automatically noticed that the order has closed and there is no way to help more

Zero balance on eBay gift card

My husband and I purchased $600 eBay gift card yesterday and all three card are empty , please we need a response We have tried searching for a number to call customer service but there seems not to be one

It thinks I am a bot

eBay won’t let me in it thinks I am a bot

App crashes when I click on "See How Other Sellers Priced It" on pricing

The app either crashes or returns me to my selling page. I have tried clearing the cache, opening and closing the app etc

Ebay + Javascript overnight = non functioning in Chrome

This morning my overview page won't run in Chrome. worked fine when I went to bed. My buying pages seem to work ok, but not the selling overview. I can work in firefox but it is a terrible platform and unreliable. I had to reboot due to a 2nd monthly...