10-09-2024 10:40 AM
10-09-2024 10:53 AM
What operating system version number?
If your operating system does not support the latest version of the eBay app and you cannot update your operating system or use a previous version that is still supported, it should still be possible to use a mobile browser to go to ebay.com or ebay.co.uk and use eBay that way.
If you are using iOS 15, see instructions here for installing a compatible version of the eBay app:
https://community.ebay.com/t5/Mobile-Apps/Can-t-log-on-ebay/m-p/34718852/highlight/true#M49153
If eBay browser links are opening in the app automatically, iOS users should be able to tap and hold an eBay browser link and select "don't open in the app" to prevent that from happening. Android users need to go to the device Settings: Apps: eBay: Open by default: Open supported links and select "don't open in the app".
10-09-2024 10:53 AM
What are you trying to update @19mustang69rowdy ? You have to provide details if you want assistance.
But I'll play the guessing game this time - if below info does not answer your question you'll have to come back and say what the problem is.
If you need to update your account settings go here: https://accountsettings.ebay.com/uas
If you're trying to update the app and you're on an outdated device, you may have to switch to using a web browser.
If you're on iOS 15 and cannot update the app, follow eBay's instructions from this post:
https://community.ebay.com/t5/Mobile-Apps/App-will-not-update/m-p/34718836#M49148