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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

how can I get rid of the super annoying "shop similar" on my watch list, causing unwanted scrolling

how can I get rid of the super annoying "shop similar" on my watch list in between all items , causing unwanted extra scrolling

No Store Category

Hello. On my Seller Hub, when I click "Store," I don't see any category to create. Also under my active listings, when I click "Edit" to see the drop down menu, again, there is nothing related to categories. Any assistance is greatly appreciated.

200 of the 400 listings in my store or ended like 20 minutes ago while I was working on the site

I've been updating all my listings I had three items in my ended listings. I called eBay for help with something and when I checked the end of the listings there's 200 items they all had an end date of December 3 which means they must've all been lis...

When trying to sign in message technical error appears.

Red warning says technical problem.

Nothing Will Open

Been on here since 2012, nothing will open, at all. What’s going on???

Attention eBay Support 2024-10-08

[ This post is accompanying documentation to a support call made today. ] Issue:Create a new listing from an existing listing. ( e.g., 'Sell Similar' or 'Sell one like this' )In the Variations feature, when adding an Attribute named "Pattern" to the ...

2024-10-08 ERROR can't add Pattern attribute.jpg

No shipping service available

I'm trying to ship a ebay sale to a buyer in missouri, and it says no services available. How can I fix this?

ebay no longer available for iPhone 7

For some reason eBay is no longer available for iPhone 7 customers. Does anyone know a fix around their Apple update issue. Apparently iPhone 7's can't be upgraded above the 15.*** update and eBay mandates a 16.0 revision or above in order to access ...

Time remaining in "Confirm Bid" window out of synch with time shown in description

This issue is still going on, we've done all the checks, changed browsers multiple times and it still exists for me and I suspect multitudes of others as well.BUT, it is working as we would expect for those who can go to the last second... so HOW!!Wh...

Notifications still showing items that have already sold

We keep getting notifications for sold items that appear to be 'new' notifications for offers. We have deleted them numerous times, logged out, restarted PC and the notification still pops up. We also turned off the notifications on the app just in c...

Have listed items but cannot find when I search by item number

Have listed items but haven't had any views which is very unusual. I cannot find any of the items I listed when I search by item number or general search which highlights a problem. The button that you can press for 'Sellers Other Items' is also not ...

Messaging System Broken

I tried to send a seller a part number earlier and was only able to send one before messages will not allow me to send any more messages to the seller I tried switching to classic restarting my phone etc.

Can't check out; caught in CAPTCHA loop for three days

I am having the problem that another user described here: https://community.ebay.com/t5/Ask-a-Mentor/Can-t-pay-for-Item-repeated-CAPTCHA-Security-Measure-Checkout/m-p/33902625 QUOTE:"I keep getting CAPTCHA verification screens when I try to Checkout ...

Integrating eBay with Shopify

Hi! Has anyone had any experience with integrating their eBay account and a Shopify website? I’m hitting a wall and unable to connect the 2. I can provide more information if anyone is willing to take a stab at helping me with this. Btw......I’ve spe...

Account locked for continuously switching between accounts

I've just been locked out of my account for the rest of the day I guess. I'm relatively new, and received a message from a customer asking if I offered combined shipping discounts. Upon looking, I don't! So I have been working through the seller hub ...