More Knowledge. More Possibilities.
Seller Center has answers you can trust for all your selling questions.
Forum Posts
Current known technical issues - updated as of 6/3/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Notification Bug Continuously Showing Accepted Offer Notification
Started yesterday. Still going every 5 seconds or so today. Happens on Chrome and Edge. Please fix! Thank you!
Sold orders not showing in "AWAITING SHIPMENT" under MYEBAY
I have 2 orders that paid and not showing up as AWAITING SHIPMENT. Any clues as to why?
We ran into a technical problem. Please try viewing your cart later.
Hello, I was triying today to add some items to my cart and for some reason I cannot add them. There is always in the android app and also in the web browser app an error message appearing: Image I tried multiple browsers, in android and also in wind...
Technical difficulties, please try again later
Hi, I seem to be having some troubles today logging into eBay either on the app or website, all I get is technical difficulties, please try again later. I've tried changing my password but that hasn't helped.
Make and Offer and Need Item Specifics WILL NOT go away if you do several at once. Make one OK
This is at the point of madness... both of these interactive features have issues. IF you do one at a time and exit the program, they drop off the list -- most of the time.... but if you "x" the boxes to make multiple identical offers (example 20% of...
Responding to Buyer Offers
Still cannot respond from email or from ebay messages to SOME buyer offers. Clicking to respond results in going to a blank ebay headed page. Been going on for about two weeks. Have to go to listing and click on respond to offer from that link. Bette...
New feedback form doesn't fulfill function of evaluating sellers (Aug 2024)
The newest form for buyers to rate sellers' performance is inadequate. It doesn't have a box for text about the seller, only for text about the product. It won't enable "submit" unless some evaluation is assigned to the product, too. I differentiate ...
Cannot leave feedback
I have been trying to leave (positive) seller feedback for specific items, but I am experiencing several problems. When I select an item from the “you need to provide feedback for this item” email, I can access the feedback option, but “optional” fie...
Label could not be generated. You have not been charged for this label
I have been trying to print two labels that are USPS Ground Advantage and am getting this message when I go to confirm them. Label could not be generated. You have not been charged for this label It is the Ebay provided and validated address doesn't ...
For the Love of God, Fix This Ridiculous Notifications Glitch...
I see numerous other eBayers have been reporting this same problem for days: constant erroneous notification popups saying "counter-offer accepted" or some such. This has been happening to me, first on the apps and now on the website, for a week. It'...
Cannot edit draft listing
I created a listing in eBay Motors, selling a car. Got though most of the tasks needed to create the listing, took quite a while. Then I clicked "Save for Later" and was presented with the "Your drafts" page. When I click on the draft to resume editi...
Is there not a report for Order Earnings broken out by each individual order?
Maybe I'm missing this, but I can't find a report that shows the final Order Earnings by Order. This would be immensely helpful when tracking profitability of different types of items. I tried calculating it myself, but I'm pretty sure that's impossi...
Postage / Courier ebay bug
New seller here.I have selected courier (sendle) as the only option to mail out orders.As customer has selected the regular sendle service and given a PO Box as their address.On my end, I have no sendle postage options, it shows the one that the buye...
Collector trying to purchase a vintage bb gun but restricted to my address
I am working with a seller to purchase a vintage Daisy BB gun but in going to my cart I get a restriction that I cannot purchase it as is restricted from shipping to my address. I have run into this in 2022 but worked through it with E Bay and the bu...
Technical difficulties on log in
Hi , my ebay app is not letting me log in ,it says technical difficulties I can log in using my browser ok which iam using now.I've uninstalled app, cleared cache , restarted phone ,etcPlease helpThanks
