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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! When trying to print packing slips, getting error message.

Error message:Unable to load due to system error.Please close the page and try again. Need a fix.

Saved searches not populating.

Getting this for the last 24 hours.

Videos under review for the past 24 hours

Hi, Normally the videos I upload to my listings take about 5 minutes to become live. It has now been 24 hours and all of my 70 scheduled listings are still showing under review. Has anyone else been having issues this week with video uploading.Thanks...

Resolved! Not receiving SAVED SEARCHES emails past few days

Normally each morning I wake to a dozen or so emails from Ebay with all my SAVED SEARCHES hits. But the last 3 days... nothing. I find these emails valuable in alerting me to new listings for things I'm interested in. It doesn't appear to be a proble...

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cant delete.

New Feedback Page - Another Stupid Change of Something Not Broken

Feedback is suppose to give Buyers information about the SellerNow Ebay is using it to RATE PRODUCTS instead of SellersYou CANNOT leave feedback without a review of the item NOT the sellerYes you can type feedback into the one box available - BUT the...

Search is screwed up

All of a sudden, I cannot search in the specific sub category that I'm in. It's only allowing me to search in a primary category which returns hordes of results that I am not looking for. This is making Ebay useless to me and I will soon have to stop...

Small Bug in the Order Details' Shipment History Section

I hope this is the right place to report this. I've noticed a very small bug when it comes to how the shipment progress is sorted. I had a package shipped from Japan to the USA, and the shipment progress shows the times and locations of the package. ...

Can't Pull Up Listings/Inventory/Auction/BIN

When I go into Listings ... Inventory ... I can't pull up the auction separate from the BIN. Has been that way several days. Is there a glitch or change I am not seeing? Have others been having this problem too?

Resolved! Successful workaround to get list view instead of gallery view

I suddenly started getting gallery view instead of list view which does NOT work for me as a buyer. Thanks to stainlessenginecovers in a 2022 thread, I was able to modify his/her workaround to fit the current eBay presentation: Thanks for that tip. T...

Unable to view seller's sold listings

In answering questions on the ASK A MENTOR discussion group, I often have need to check a seller's SOLD listings. When I do that, I am shown this error message, which I have never seen until today. Any ETA for a fix?

Saved searches keep defaulting to “Contemporary Manufacturer” category

When I create a saved search, I put in any filters that I want to use, select “All categories” and save the search. When I go back in to view the items, it keeps defaulting to “Contemporary Manufacturer” as the category. This means that items within ...

Listing error when list from phone (Poto issue)

I usually draft my listing from my desktop and add photos, then during the day when I'm out, I'll complete & list them. I used to do it all the time, but recently when I want to list my item, I receive an error saying your photos are not good. (This ...

Discount column in Manage Active Listing

"Discount" column in Manage Active Listing section no longer work as of today. "Add volume pricing" regardless of browser used, does not work any longer.

Selling ban

I’ve been permanently banned from selling on eBay and no one can tell me why!! There was a buyer whom I think was a scammer that accepted the price I listed for a ride on pallet jack. It’s a very heavy piece of equipment. I listed as LOCAL PICKUP ONL...