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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

I mistakenly scratch out 2 code from my eBay gift card

How do I rectify this,I mistakenly scratch out 2 code from my eBay gift card

How can we search active listings by UPC or MPN after the new update?

Hi all - After the rollout of the new active listings section in the hub, we can't figure out how to search by UPC or MPN. We have multiple anchor stores that hold well over 10k listings in total. Being able to search and update an item has become a ...

Promoted listings not working

About a week ago there were so many technical issues .. I noticed promoted has not been working on both my accounts .. resulting in 90% drop in sales!

Why so many things don't work on eBay anymore?

A suggestion from a retired IT manager of over 35 years is to keep things that are working and don't screw them up. For weeks now, clicking on many options still doesn't work, or sits there spinning. One example is the Promo link off the Sellers Tool...

Accepted counter offer now shows as not being accepted but still pending

I sent an offer to those watching one of my items. One buyer sent a counter offer, and I accepted the offer. I received a response immediately from ebay that the item is pending payment, though usually upon acceptance of a buyer's offer they are char...

eBay search results are now displaying the generic word 'Seller' instead of the specific Seller IDs

Hello, Starting from today ebay Search Results no longer showing Seller ID, only generic word "Seller". Is it a technical issue or intentional change? Is it a technical issue or intentional change? Thank you.

Seller hub on app is showing a return request & counter offer that aren’t there

Two actions need to be taken. I click them and it says all tasks complete but will not refresh and still have two red “take action” tabs. One is return request (have one international one that eBay has handled), the other is a counter offer, this is ...

Ebay App "Having Tenchnical Issues, olease try again later"

Recently updated my username and now everytime I try to log into my ebay app, I just get an error telling me that there is technical issues and to try again later. I have cleared cache and cleared data, uninstalled and reinstalled the app and still u...

Resolved! Repreat bid of apparently false Buty it now. but no follow . When I attempted to accept offer,the

offer was turned around to me as buyer NOT seller. What is going on with system???

Tens machine

I purchased 2 machines recently , when they arrived I found no displays on screen.The battery cover was glued shut. When I got it open , there were no electronic components inside , no battery connections..SCAM. They block everything I try to do to c...

Ghost Listings

Why are there so many ghost listings? They've got me selling stuff I sold out of a long time ago and for some current sales as well. What can you do about this. I bet - nothing.

Over scratch the code

I over scratched my ebay gift card resulted to incomplete code please I can't afford to loose $150

Refund charged me money again

I did a refund for a gaming steering wheel that I bought. They gave me the money back but about a week later took it back a third by third of the money until it was back. This caused my account to have a low amount of funds because I had just paid ot...

Has The Shipping Tab Been Removed From Listings?

Seems to be missing from my listings.

Watchlist forcing me to sign in in an infinite loop

This is an issue that just started today. Every time I try to 'watch' an item it asks me to sign back in. So I do. Then it asks me to sign back in. So I do. Then it asks me to sign back in. You see where this is going right? So I cleared the cookies,...