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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

I'm Not a Bot!

Been trying to log in for about 3 hours and kept getting this error message: "Pardon Our Interruption...As you were browsing eBay, something about your browser made us think you were a bot. There are a few reasons this might happen:You're a power use...

Ebay App resetting page options to default (vouchers and postage)

Having listed some new items using the app I found upon sale the shipping had been re-set from calculated to flat rate, when this concerns larger items it is a problem. I always check the final screen before listing an item to ensure this is correct ...

Can't log in app

Cannot sing into the app, but the web browser no problem. Please fix the issue asap. This is ongoing problem for the last couple of days. Did everything I can and nothing working.

Problems checking out. Ebay thinks I'm a bot.

Yesterday evening I went to pay for an item, however Ebay had other ideas. A message came up stating "Pardon our interruption, but we think you might be a bot." There was other stuff as well, maybe I was a 'super scroller,' Java Script may not be ena...

Ebay adding 20% to listing price

I've been experiencing an issue where I list an item at a set buy it now price but when I click on the actual listing ebay has increased this price by 20%. Customer service has just confirmed this is a technical glitch that multiple users are experie...

Technical issues

Ongoing issues reported twice still not resolved can't get onto eBay at all

shipping information tab gone on all istings

Now there is absolutely no shipping detail at all on any listing I look at unless manually typed by seller.You deleted the tab with the shipping info.

Lost order

Hello ordered coffee pot lid paid bever came ebay doesnt even show that i purchased it No way to track what is wrong???

Lifting incorrect suspension

There is an eBay error …..I have been suspended for no reason I have a perfect record…I have no idea what the problem is…I have chatted with 2 agents ..still not resolved. Help

Seriously??

I tried reporting a seller for fraudulent listing of items, listing Blu-ray movies as 'Brand New' but also states below that they opened them and removed the Digital Code included. So it is NO LONGER Brand New factory sealed! Plus, how do we know it ...

Cannot print packing slips

Hello, As of today, I cannot print packing slips from the website (desktop or laptop). The print preview in the first window works fine, but then when I click the print button, the print preview in the next window shows a blank page, and printing it ...

ebay Server Failure Issue

Each time I edit the totality of my listings I receive an error message that only a portion can be edited due to server failure.

Sales turn off every single night.

I'm beyond tired of this, every single night around 9pm my time (7pm west coast) my store dies, no more offers, sales nothing. It happens like clockwork. I have dozens of screenshots to back up my claim. I'm just trying to figure out if it's a techni...

How the aj;kisehtpoih34[ do I contact a person at Ebay

I am having an issue with my cart/checkout - I have 3 items in my cart, but when I go to checkout, only 2 of them show up. I have tried the chat bot - completely useless, and goes in repeating circles of "Select what you need help with"... I tried ca...

Best Offer Improvements when items on sale

I have had numerous buyers reach out in messages asking what my lowest price would be when something is on sale because their offer got declined automatically. I say my sale price is the lowest and then they get snippy and say then you shouldn’t have...