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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Hate the “You’ve got new hits….” Emails from eBay.

Go back to the prior format that states the price In the email subject line. I don’t have time to open every email to see if the newly listed item is being offered at a price level that I would consider!

not able to print purchased label on eBay

I tried to print my shipping labels this morning and was only successful with the first one. The 2nd one allowed me to purchase it, but then I got a message that I had to verify myself. The verification box thing never loaded. So, it said to click on...

As you were browsing eBay, something about your browser made us think you were a bot.

When I try to log into my account, I get a message that I am a bot. Now I am logged in through a Google account, but this account does not have any of my details. How can I log into my old account and make purchases?Windows 7, Google Chrome, Java rei...

International buyer can select normally disabled shipping services

Since last month, more international buyers keep selecting Canada Post Tracked Paquet USA. Before, they could only pick the options for international shipment. Now they select the 6$ option which should not be available to them in the first place and...

Unable to reply to offer from eBay - my messages

Hello,for a week now I am not able to reply to offers received. When I click respond now a blank ebay page is opened. Unable to go back. I need to open the item and reply to an offer from there. I work on PC but this is also happening on the app.Than...

Why can't I log into Ebay using windows 7 on my PC recently?

HELP! I was able to log in and use Ebay on my old windows 7 computer two weeks ago, then one day I went to print labels and I was logged out, so I went to sign in at the top of the page, clicked on it, and instead of the sign in page I get a page tha...

Notification Bug Continuously Showing Accepted Offer Notification

Started yesterday. Still going every 5 seconds or so today. Happens on Chrome and Edge. Please fix! Thank you!

Sold orders not showing in "AWAITING SHIPMENT" under MYEBAY

I have 2 orders that paid and not showing up as AWAITING SHIPMENT. Any clues as to why?

We ran into a technical problem. Please try viewing your cart later.

Hello, I was triying today to add some items to my cart and for some reason I cannot add them. There is always in the android app and also in the web browser app an error message appearing: Image I tried multiple browsers, in android and also in wind...

Technical difficulties, please try again later

Hi, I seem to be having some troubles today logging into eBay either on the app or website, all I get is technical difficulties, please try again later. I've tried changing my password but that hasn't helped.

Make and Offer and Need Item Specifics WILL NOT go away if you do several at once. Make one OK

This is at the point of madness... both of these interactive features have issues. IF you do one at a time and exit the program, they drop off the list -- most of the time.... but if you "x" the boxes to make multiple identical offers (example 20% of...

Responding to Buyer Offers

Still cannot respond from email or from ebay messages to SOME buyer offers. Clicking to respond results in going to a blank ebay headed page. Been going on for about two weeks. Have to go to listing and click on respond to offer from that link. Bette...

New feedback form doesn't fulfill function of evaluating sellers (Aug 2024)

The newest form for buyers to rate sellers' performance is inadequate. It doesn't have a box for text about the seller, only for text about the product. It won't enable "submit" unless some evaluation is assigned to the product, too. I differentiate ...

Cannot leave feedback

I have been trying to leave (positive) seller feedback for specific items, but I am experiencing several problems. When I select an item from the “you need to provide feedback for this item” email, I can access the feedback option, but “optional” fie...

Label could not be generated. You have not been charged for this label

I have been trying to print two labels that are USPS Ground Advantage and am getting this message when I go to confirm them. Label could not be generated. You have not been charged for this label It is the Ebay provided and validated address doesn't ...