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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Promoted DIED

This is day 10 of PROMOTED DEATH .. I’ve put in a complaint ticket and nothing is fixed.. I haven’t had a promoted sale in over a week when 75% of my sales were promoted! I’m in Florida that had server issues at the start of this fiasco! EBAY if you ...

Feature request for accessing deleted items from lists

Today I unintentionally deleted dozens of items from all my lists, because apparently deleting from the Watchlist also deletes those items saved in other lists as well. I was trying to organize and separate the items between the Watchlist and Custom ...

Re: Current and resolved technical issues - updated as of 08/30/2024

Hi devon@ebay : Just a suggestion: for reported problems where there's a known-good workaround, it might be good to have a "Workaround:" line in your Current and Resolved Technical Issues thread that outlines an alternate strategy to get the job done...

Unable to access Promoted Listings data - 9/11

Anyone else?

My package

I haven’t received any updates since Saturday regarding my package referring to my turn signals. Now i also ordered a mirror on the 6th of this month and it also travelled through where my turn signals went and now my mirror is in Philly but my turn ...

Promoted still not working day 11

11 days if no promoted listing sales when 75% to 80% was promoted so instead of 30 sales I’ve had 4 .. bulk buys is what promoted was pushing.. beware everyone I see updates going on so if this is coming to you, this will affect your promoted listing...

Notification Bell shows "There are no new notifications."

Notification Bell shows "There are no new notifications." or "You're all caught up!" , but I am missing notifications. This is happening on iPhone and google chrome on laptop. I am constantly getting notifications shows I have 21 but not functioning ...

Ebay not functioning properly

Today 9/7/24 no matter what I do ebay does not allow me to delete Watch items and also it is failing to add items to my watch list. I have reloaded ebay several times and even rebooted computer as well. I have never seen this before in over 20 years ...

Didn't get my Blackstone grill need refund

Resolved! Bulk editing doesn't work for nearly a week

Hi, Bulk editing doesn't work for nearly a week, after selecting no matter how many items it goes to purchase history after edit button. I have over 100 listings I can't bulk edit. I have tried different browsers with clearing cache, nothing worked. ...

your counter offer haas been accepted message appearing over and over and over again

hi so I sold an item yesterday where a buyer accepted a counter offer. ebay sent me the standard notification "your counter offer has been accepted" As usual I clicked the x in the upper corner to get rid of it. BUT IT KEEPS COMING BACK! OVER AND OVE...

Ebay app still broken?

It was working fine a few days ago and now front page of app it just says something went wrong, I try to search an item it says technical difficulties try again later. when will this be fixed? I am using a samsung android 14. already uninstalled the ...

Would like to know how I can get my bike that I bought sooner

Can I pay to get my bike sent sooner

Getting this message when I post a photo: A mixture of Self Hosted and EPS pictures are not allowed.

The photos from some of my listings don't show up in Ebay search. The listing shows up but not the photo. So I updated the listing by deleting the photos and then uploading the photos again. When I do that I get a message that says, A mixture of Self...

Pop up notification every few seconds. Can't clear. Been going on for days .

Pop up notification (buyer accepted counteroffer) keeps popping up every few seconds and we can't clear it no matter what we do. It's been going on for days.