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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

email notices

Why am I not getting email notices on some purchases and payments? I'm missing 5 or 6 over the past 2 days.

EBAY Greatly Destroyed Their Site Overnight

I know how we do not like to feel alone when there are so many issues on the website. Whatever EBAY did overnight has totally hurt the sales today and has caused many site errors and problems. My average day is $800 between both stores (62k items) an...

Resolved! Acct. Locked

My acct. was temporarily locked do to fraud, AllegedlyWhen will it be unlocked?

Not receiving eBay "Item Sold" emails

As of ~2 days ago I am no longer receiving eBay emails when I sell an item. I checked my communication preferences and discovered that the checkbox for "Item Sold" had indeed suddenly and inexplicably been unchecked, so I reenabled it and saved the c...

Account problem - can't get help from customer service

I am feeling kind of lost as to what to do with my eBay account... I have a (very old) account that has now been locked, and I'm not allowed to reset my password and unlock it without contacting a customer service agent. There's no possibility of con...

No emails from ebay past 2 days - No labels, No Notifications

They are not going to junk mail etc, apparently there was an issue a couple days ago that ebay has since said it was resolved, but looks like its still an issue.

Cannot start "Item not received" ticket

Ebay states the item has been delivered, but when I follow the link to "Item Not received" page there is no prompt to start the ticket process. [ eBay won't allow me to attach images] The item states it has been delivered on both eBay and the post co...

Account is not permitted to change address

I created account in Vietnam, and have moved to Germany more than a year.My account had several successful purchases in Germany.However, when i want to sell an item, I got an error which my account is based in VN. I tried to change but could not proc...

Fitment for 2012 Audi S4 interior.

Hi All,I just wanted to make everyone aware that the fitment recommendations for 2012 Audi S4 are wrong. It keeps recommending parts that do not match my interior. For example, the carbon fiber overlays. The correct are flagged as Do Not Fit. Sorry I...

Counting discrepancies and conflicting information.

1. Counting discrepancy2. Some of the items recommended for offer sending are erroneously listed because the next step returns a "not qualified for sending offers" message.

Preview Draft does not work

When previewing a draft on the desktop version it shows the preview for a second and then it vanishes to a blank preview. Here is what I see on my end.

Email language change

I opened my account when I lived in England, moved to Spain and for some unknown reason Ebay changed their emails to me to Spanish, I lived there for 10 years returning 6 years ago, however Ebay have not changed the language of their emails back to E...

Shipped Items showing Shipping Overdue or Partially Shipped

I have a huge issue that I just can't seem to get resolved. I've contacted eBay and was told that the issue would be fixed within the hour, and it's been a few days now and still nothing has been resolved, and my seller rating is suffering. I sell sp...

Missing Inventory

Several of my items are missing from the active status. When I check My eBay they are no longer there. Has this issue been fixed. Thank you.

Shipping labels

When purchasing a shipping label it states a QR code is being emailed to me. In the past they arrived no problem. In the past week I have not received emailed labels. Checked settings, checked spam, checked trash. What now?