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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Is it possible to increase numbers of folders for Messages ?

Now we have only 10 folders for Messages.Is it possible increase it to 20, f.e. ?

Not a secure connection?

Why is EBAY NOT SECURE?I just registered a new account - but still, it only shows the Security Lock in Chrome on the sign in page.. After that, it's not a secure connection... What is going on? No it is not my computer. I want to purchase a phone.. w...

But it Now not working properly

When I click on the Buy It Now on any auction (from any seller) it takes me directly to the eBay Checkout page with the Confirm & Pay option for the auction. I am not getting the Confirm purchase option so that I can 'win' multiple options and then a...

Problems With Checkout

Since yesterday I have been having trouble checking out. First I tried as guest checkout, after I would enter my shipping address, I would press the done button but nothing wuld happen, and it would not let me proceed. In red letters it would say ent...

EBay still having problems even after I upgraded Internet speed!

I decided to upgrade my ATT.net and eBay still having the same issues pages half loading freezing all the things of been going on for the last couple weeks!

Delete unsold items has any danger on the account?

Hi,I'd like to know if delete unsold items are already relisted twice of time or more and didn't sold, have any danger on the account?Thank youKind regards.

eBay Bucks and quarterly store credits not applying at checkout

Has eBay made any kind of announcement about eBay bucks not being applied at checkout????It's been several days now and neither eBay bucks nor quarterly store credits are working at checkout. I don't see where any kind of announcement has been made a...

ebay search freezes browsers (firefox, chrome)

Everything has always gone in a right way until a couple of day ago. From that moment, I was unable to see any advertisement on ebay. This happens both for Firefox and Internet Explorer. The only difference is that with Firefox, the advertisments don...

browser window disappears

I am on mac using Safari - I have always saved searches as bookmarks in Safari - lately, when I am on my ebay page and I try to open one, the window disappears! the history does not even have the ebay page on the list!

EBay/ PayPal sent the IRS a 1099 saying we pay $30k when less 15k!!!

Everybody check their New hope page we have found they have us co-mingled somehow with someone else and I've been trying for three months to get it straightened out! This year they have us making three times as much as we have actually made!More disc...

wrong page opening when I select to buy now or contact seller

When I click on the buy it now button my recent purchases page opens, same thing happens when I click on contact seller. What is goin on ??????????

buyer told on checkout that the paypal option is "not available for this item"

0% APR with 24 Easy Payments is a promotion currently running from July 10-July 23. However the Easy Payment option is not available at Checkout, thus nullifying the promotion.

File Exchange Error- Abandoned Job: 826654999

Hello, I am trying to upload listing through file exchange but getting following error:Abandoned Job: Abandoning Job: 826653629Abandoned Job: Abandoning Job: 826654999 Please suggest where I am making the mistake.

CHASING THE TRS GHOST- FAKE TRAFFIC DASHBOARD

Has anyone else given up on chasing the TRS Ghost? We just had a call in and found out 160 + transactions were shipped early and delivered early but yet we got hit with late shipments. Are the traffic dashboards real? Our traffic flat lined we called...

Video Ads

Can't work on eBay because it takes me to the video ads at the bottom of my selling pageWhen I scroll back up it just drops me down to the ads again...getting mighty sick of looking at Hotels.com when I want to relist some items