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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

File Exchange Error- Abandoned Job: 826654999

Hello, I am trying to upload listing through file exchange but getting following error:Abandoned Job: Abandoning Job: 826653629Abandoned Job: Abandoning Job: 826654999 Please suggest where I am making the mistake.

CHASING THE TRS GHOST- FAKE TRAFFIC DASHBOARD

Has anyone else given up on chasing the TRS Ghost? We just had a call in and found out 160 + transactions were shipped early and delivered early but yet we got hit with late shipments. Are the traffic dashboards real? Our traffic flat lined we called...

Video Ads

Can't work on eBay because it takes me to the video ads at the bottom of my selling pageWhen I scroll back up it just drops me down to the ads again...getting mighty sick of looking at Hotels.com when I want to relist some items

Shopping cart order appears to make free shipping on items ?

OK I had a buyer purchase two items today he put in his cart and at checkout it gave him free shippng. I do not offer free shipping. it was not supposed to be free shipping. What is going on.? I also had numerous buyers claim the ad says free shippin...

Promotional offer activation error / glitch

I received a promotional offer from eBay ( List. Sell 5 for Free. Get Paid.) showing up on my homepage as well as my seller dashboard. See attached images.Click the banner on the homepage takes me to the activate offer page and once activated returns...

No gallery pictures getting old

Listed today and 11 items sent email stating no gallery pictures , while I appreicate the heads up and email of how I SHOULD REPAIR it, I should not be paying or using my alotment of listings when eBay has damaged them. How about stopping all the fri...

number of auctions on oage

Good morning. I have a problem that I can not seem to solve. In the past, I have been able to put 100 auctions on my page when I am searching for auctions to bid. Now it has gone to 25 auctions and I can not change it back. Can anyone help me?

Can't Add Items to Shopping Cart

Every time I go to my shopping cart the site sends me to the summary of my account and I get a pop-up massage that says "Sorry, we couldn't complete your request. Try again later" Any help is appreciated

Totally different person's paypal account on MY checkout!!!

When I was trying to checkout my items, Ebay gave me unknown person's paypal account and also credit card information at checkout. How is it Possible??? Did anyone has that kind of GLITCH?

Video Ads

Customers emailing me that can't place bids on my items.

This is my first post but I seem to be having a real problem. Two customers in two days have emailed me to tell me they can't bid on my items. Yesterday the customer was really **bleep** and told me so in 3 different emails. I don't have blocks on my...

Unable to Print a Label, Reprint the Label or Void the Label!

Now what do I do??? I paid for a First Class label, but there was no label to print, so I tried to reprint it and got an error message, then I tried to void it and got another error. Please see my 3 screen shots below.

Eliminating outdated ebay announcements

At the bottom of my Sellers page is a list of outdated ebay announcements. How can I delete this list?ANNOUNCEMENTS 10/24/16: Sellers: New Replacement and Exchange Options Now Available 10/20/16: Bulk Listing and Editing Added to Promoted Listings10/...

Can't Sign in

I can't log in. It keeps going back to my sign on screen. So frustrating. Using IE 11. Please help.

Recent upgrades. Party like it's 1999!

Auction ending times. Hey it's suddenly easier for me to try and figure out when 17 hours from now is, rather than have the auction ending time automatically displayed for me. Icons. Having only one option is a good thing said no one. Items per page....