More Knowledge. More Possibilities.
Seller Center has answers you can trust for all your selling questions.
Forum Posts
Current known technical issues - updated as of 5/15/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Resolved! New Enhancement to Advanced Search
In the Advanced Search, there should be a way to indicate that the Category should be 'exact' or "only" or "exclusively" (whatever word you decide), and perhaps an "including subcategories" when the "exclusively" constraint is chosen. As things are t...
where can I get my state total sale monthly or yearly? I am a CA seller. Thank you.
I want to find out the total amount of sale in my state monthly. Where can I get it? Thank you.
Unable to pay with gift cards balances
I have never been able to see my gift card balances from mobile app but my work around was to go to the 'classic site' through safari. This is no longer available ? Is eBay is making $ by not having the balances show up?My city outside of Los Angeles...
default in apple watch
I n actual ebay delivered me apple watch on 23 rd June, at Phase 7 Industrial area Mohali when i opened it up i found scratches on glass and it have battery problem too, since from past 3 days i have to charge it 4-5 times a day in order to use it an...
Resolved! Ebay changing/showing different prices for my items
Help!!! I'm trying to list items but am hesitant to actually post them as when viewing preview ebay is showing my asking price for $189.00 instead of my listed price of $19.89 . Any suggestions are welcomed I'm afraid now I'm going to loose out on my...
Resolved! Shipment from Norway to Canada
Is it possible to send an item to buyer buy ordinary post service from Norway? UPS is very expencive compared with ordinary post service. It seems like is not possible in eBay to choose other options than UPS. I actually sold the item to a Canadian b...
New listing format January 2017
Why the new selling format. It TOTALLY SUCKS. Is HARD to navigate. CONFUSES the SELLERS AND BUYERS. TOO MANY other selling platforms on this internet are MUCH EASIER to use. EBAY, I AM DONE WITH YOU.
Uploading tracking with eBay File Exchange
Hello, we are developing a solution to automatically upload our tracking info to ebay using the eBay file exchange CSV format - and have the following question: what would occur if the same order (transaction id and item ID) was uploaded twice throug...
Images always appear as low resolution in private messages
Whenever I receive or send private messages with images attached, they ALWAYS appear super tiny even after clicking them and they load in the new window. I have tried on multiple devices, mobile and desktop, and confirmed with multiple other users th...
Saved searches no longer list all items. Forced to "View all results" at bottom of page to view all.
Hi all, I have noticed a few months ago that one can view all items in your saved searches up to 192 (I think) per page. However this has changed and I am forced to scroll right to the bottom and click the "View all results" page on each of my saved ...
Help, confused about disparity - how do I have a late ship rate with 100% tracking on time & valid
This is what my dashboard shows. How do I have such a late shipment rate when it also shows I have 100% on time tracking and validation? They had me at top rated and are now saying I'm at risk of returning to average. Is there any way someone from eB...
ebay.com website problem
hey all,i'm trying to enster ebay.com website and gets that:"Connected successfully"but no website in loaded..its heppening with all my desktop browsers.i need help...thanks
Listings gone from Seller Hub
In trying to add more to eBay, my listings are not showing up on Seller Hub. I had to go back to original way of listing (prior to Seller Hub). Hopefully this technical issue will be resolved soon.
Mobile verison on PC
So some how today it seems every item I look at is the mobile version where I have to click a button to see the full description. Did not change any settings it just started doing it. WIN7 and Firefox 54-was updated to latest version weeks ago. If I ...
