Parent Message ID Missing

[annhe.leonh]

Trying to have a dialog with ebay custom service and sending them photos, but I cant cus this message keeps popping up when I hit send. 

Parent message id is missing.

Whats the issue. Never had this issue before and I cant find any settings. Ebay app. 

[khunsobhida]

me too.how to find out thid case?

[styliana1985]

Whats a parent message ID ?

[redclub21]

Go to your personal email instead if you're having that error on your eBay messages