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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Can't update Shipping adress

Hello, I need some helpSo, every time I am trying to update my shipping adress I get the error: "Please fix the errors highlighted in the fields below: Email" and there is no field where I must write my email adress. What to do? Thanks

manage listings, bulk edit, fails to load :( using new hub

cant seem to use the bulk edit, any others or just me. Comes up for the items I want to edit but won't do anything.

Cookies Off results in Wrong Password errors on eBay. Bad eBay programming strikes again.

eBay was giving me "That's not a match" while I was trying to log in with a stored password, the correct password. The problem was that my browser had mistakenly been set to block cookies. The eBay error message is in error. If eBay needs to use cook...

Can't revise BIN listings (changes stay for a few hours then revert back to previous state)

This has been happening for at least 2 months now:so far when triying to do any of the following (and who knows what else)- Change the quantity of items- Change the price of items- Change photos with new ones- Change descriptions Changes appear to be...

eCommerce Sound Clips not working; eCommerce non-responsive

Friday evening I tried to post some Sound Clips to my Record listings, using the 3rd Party, eCommerce. Nothing happened. You can only contact them through "messaging" on their Home Page. I tried to contact them about problems on Friday and Saturday. ...

searching for items on return to page go to

when I search items and return to the previos page return page go back to top of listmeaning I have to scroll all the way down to where I was on a pageis there a fix for this

Cant see any pictures when searching items

All of a sudden when searching items, all pictures show the message "image not available". Any idea why this is happening? Im using Microsoft Edge.

Too many problems, leaving Ebay

Over the past year there have been many, many problems with Ebay, from collections not working on the Android app (ever), to collections not working on a PC browser, to the site being unavailable, to the site just not responding and the browser throb...

Is eBay a shadow organization?

Why can't I find a phone number on ebay website. No way to contact eBay except through canned answers. There are no other options. I used to be able to find a phone number to call but not now. I am having issues downloading my watchlist for two month...

A purchase was made from my account for 260 euro. I did not make that purchase

I was driving for 3 hours today, and in the middle of my trip, I receive three emails, related to a purchase made from my account. I called my bank, they said the purhase was made via paypal. I called ebay support (waited 4 minutes) and spent 15 minu...

Can't share item on android app

When I had a HTC it was fine, now got a galaxy s7 when I press share screen quickly flashes with an error message and goes back to the lists page not the item I was trying to share. Please help

page shows garbage

Not able to change password on my account page. Page comes up for a second, then turns to garbage.Chrome, Windows 10

Ebay Inbox Full - Quota Exceeded

I just replied to an email from customerhelp@ebay.com and received two emails in return. The first thanked me for the email and said they would get back to me in 24-48 hours. The second email said the following. ________________________________ Subje...

2 Nonexistent Ghost Items Showing On Shopping Cart Icon ( 2017 )

The 'shopping cart' icon in the top right shows 2 unpaid items, however whenever I check the cart, nothing is there. I think it may have been caused by the "add to cart" feature messing up. This has been an ongoing issue for several weeks now. Appare...