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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

FYI eBay Seller's Shipping Label Tracking Screen not correctly updating

Short term glitch? I hope so The seller's eBay shipping Label screen tracking is not corresponding with the actual package tracking status. Example: Main screen says in transit, Click on the tracking number: status says delivered With more than one e...

Shipping labels won't print - More often than not!

I have been using eBay for shipping labels since they leaned on sellers to provide tracking information. It has always been hit or miss whether the program would work or not. Now, 9/17/2017, it is totally wrecked. You have to try again and again to p...

No Views

All of my views just went to ZERO, many hundreds including some which had 16-30. Will this cause a problem with items lested???

HTML where search results should be

Using eBay's search returned https://www.ebay.com/sch/i.html?_rssstore=1&_fsub=2068532015&_sacat=p4brothers__W0QQ_fsubZ2068532015&_rss=1&_nkw=Tobacco+Pouch&rt=nc&LH_BIN=1 What is this? Has eBay been hacked? Have I been hacked due to this?

ITEM COUNTER IS NOT WORKING

I have over 200 items that I have purchased and over 200 feedbacks.My Item Counter stopped working at 186.Can you correct this problem???

Slow or no response to watch/purchase list

First of all, why can't you contact ebay customer service directly by email on these issues? What is ebay doing to the systems???? In the last few months, I have had three very frustrating problems arise. When I try to check my watch or purchase list...

Change to "Summary page"

Hi, When I click on "Summary" from the drop down from "MyEbay" at the top right of the page it now brings me to my watch list?? Ok I understand you want me to buy more, but I need to be able to work my sales so I have the money to buy more. When I cl...

eBay problems logging into account

I have been having continuous problems with eBay sign-in. It has only gotten worse...continuously caught in loops taking me back into sign-in no matter what I do. Very Frustrating....

Paypal's survey request shows real nerve

"What could Paypal do to make your experience better?" You could be honest. I can't transfer my money from Paypal to my card by phone. This is more than a bit upsetting as I won't have an ISP tomorrow, and will be relying on my phone for everything. ...

Missing report issue

Hello, Is there some problem with commissions report?Because I see on the chart earning, on September from 13th but when I downloading thereports, there is nothing there.Please see the attached files.Thank you

Cannot create return - Website 'Access Denied' Error

Just trying to initiate the return of a product, but after I select the item and fill in the details of the 'Request a return' screen I get an access denied error (attached). I'm unsure of whether here's the best place to report this (is ebay watchin...

Revision history shows that Shipping Terms were revised when they weren't

Since September 15th, 2017, I updated my listing 3 times. Twice, I updated the subtitle, and once, I updated the quantity on hand. Each time, the revision history shows that Shipping Terms were updated, but I made zero changes to the shipping setting...

my ebay store shipping coupon HAS EXPIRED before the end of the quarter

i finally found the email in which i got it, that was from july 10th. when i click it to redeem it, it says the link has expired. but it also says in that email that the shipping coupon is valid until the end of the quarter! HELP! i need my free coup...

Alert there was a network error

Please i use ebay a lot, but since last month i can't use it on the android, it don't show nothing, and can't log in, i have xiaomi redmi note4, latest version android, latest ebay apk, i don't know what to do

How do I opt out of AUDIO ADS???

How do I opt out of eBay's latest inspiration, AUDIO ADS??? I open a page, then go on to something else, and an AUDIO AD stars talking! I really don't want that eBay! You are insulting my intelligence!