eBay Help
shoppingbomc2014
Thrill-Seeker
Community Member since ‎10-13-2015
‎12-08-2025

User Statistics

  • 175 Posts
  • 5 Solutions
  • 166 Helpful Votes Given
  • 191 Helpful Votes Received

User Activity

Defect

11-16-2024
Due to two hurricanes, and the residual flooding, I had to cancel an order for an item that was in a tub I didn't know had a crack and flooded. The shoes were destroyed. I cancelled the order choosing the "damaged" option. Ebay hit me with a defect a...

request to remove a defect

11-03-2024
I live in the area of Florida affected by Hurricane Helene and Hurricane Milton. Due to flooding, some of my inventory was destroyed. A buyer purchased an item that, when I tried to retrieve it to ship, was damaged beyond repair. I received a defect ...

My buyer has reported that their item arrived damaged through the GSP - how do we file a claim?

04-09-2021
So my buyer has emailed me to let me know her item arrived damaged. It was shipped through Global Shipping. Do I file the claim, or does she? How do you file a claim through Global Shipping?

GSP item arrived damaged, do I refund?

03-19-2021
I recently sold two items to an international buyer through the GSP. Each item was sent separately. One has arrived broken. Am I responsible to refund, or is it Ebay's responsibility? I can't seem to find the information anywhere that states specific...

Global Shipping combined shipping

03-08-2021
I have had an international buyer purchase 2 items. Can I send them in one package to Erlinger, KY for GSP, or do I need to mail each separately? I offer free shipping and this would save me $7.76.
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