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Current known technical issues - updated as of 5/15/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
I am unable to change stored feedback...
I am one of those sellers that indicates the date shipped in their feedback. So I change the stored feedback text every day I have sales. As of about a week. I have been unable to change the text in the stored feedback. I hit the button to edit store...
Search fails on my Ipad
Whatever search I enter into eBay on my IPad it comes up with 'no search results found'. Working fine up until day before yesterday
Profile says loading in app
When I click on my username in My eBay in the app and has been happening in every version of the app. A few of the older app versions worked just fine. The profile page just says loading and it just stays there. iPhone 7 Plus iOS 11.1 public betaThe ...
Response to Question Flag Won't Clear
Selling some items this week and had a question posted on one of the items. I have responded to the question and answered it for the buyer but the Unanswered question flag remains on the listing. What do I have to do to clear that? Thanks.
Advanced Search help/tutorial error?
I am addressing two issues herein. There is SO much I like about ebay, but this is not one of them: FIRST, ebay, why don't you make the task of reporting a bug with, or error on, a page easier? It took me TEN MINUTES of looking all around to find thi...
Promotied items is not showing views or clicks
When I look at the views and clicks I have received on my promoted items it shows as zero for yesterday and today. This has got to be wrong. Anyone else notice this problem?
Resolved! Removing Active Content
When eBay announced Active Content had to be removed from listings by June, I was relieved that this did not apply to me. To my surprise, I just received notice that several listings do contain Javascript or Plug-Ins/Flash. I've only used eBay to cre...
can I disable "ending soon" notifications?
The only bell notifications I want to see are when a purchase item ships, when I have a new message, or when a listed item sells. I don't need or want "watched item endign soon" notices at all. If I can't disable these I will stop using the watch lis...
Resolved! Can't see screenshots in posts
I can't see any screenshots or attachments in posts on the Community Boards. Does anyone know why that is happening? It's only happening on the eBay site. Thanks for any help!
NOW ABLE TO SEE PICTURES ON FIREFOX.
Earlier on e-Bay all listing pictures were not showing while using Firefox. I am aware this also affected many other e-Bay users. Now I am able to see the pictures using Firefox.
Page Freezes
It appears to my satisfaction that Adobe Flash is causing page freezes and navigation issues on E-Bay. I have to turn it off under "Manage Add Ons" inorder to continue to shop. My computer is modern, up to date, running Win 7 on IE 11. Anyone else ex...
Images Not Loading Quick fix For Now.
Ebay Sellers ,Use This Browser For Now. http://www.maxthon.com/
Resolved! Re: Images not loading
Hello, For the past 4 to 5 days, I have been expierencing a problem, that every time I look at an item, this does not load the image or images. I wonder if anyone else is or has been experencing this as well. Is this a problem ebay is aware of and ar...
Resolved! Promotional Offer Glitch?
Hi all,On Thursday October 12th, I saw a promotional offer for 100 free listings - Friday it just disappeared! Anyone else experience this issue? Ebay is currently checking into this for me - I have no messages about it, and am sorry that I did not s...
Ebay website not working
Your site hasn't been working properly for some time now and according to the comments online it's an ongoing issue. I can't use the Ebay site at all. It comes up but you can't access any info or bid or buy. So what's the deal, why hasn't it been fix...
