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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Returns

tried to return an item that was recieved broken, says there is a technical issue

How do you make the Seller Hub your Home Page?

I had this working before everything went wrong and now need to know how to put it back the way it was. How do you make the Seller Hub the first place it goes right after you log-in and click 'My eBay'? With 2 sites opening at the same time, I'm afra...

Large pervasive bug affecting millions of users.

Ebay no longer works properly in the latest Firefox. Messages, specifically, no longer load. Links don't activate. Other parts of the site are broken as well. This has been happening for me for at least 2 days across multiple versions of firefox. Thi...

I can't find my items I listed to sell in search

I am selling black clogs . Item number is 152016860530 Below is my tiltleWomen's Hand Made Black Leather Clogs Shoes Slip Resistant US Size 6.5-10I have 5 sizes 6.5, 7.5, 8.5 ,9 and 10When I search my own item to find sizes 6.5 7.5 8.5 there is no pr...

What is wrong with collections?

Everytime I try to add an item to a collection it doesn't add the item to the collection. If I create a new collection it says it was created but it doesn't show up when I want to add items or in the "show all collections". What is the issue? Fix thi...

Ebay checkout problem

Is anyone having any trouble with ebay checkout? Since last night (3/23) it hasn't allowed me to pay for anything I want to buy...

Sold me more than 1 item

I made an offer to purchase a Vortex Magnifier and it said i won the item.... five times! When i only wanted 1 it said i have to pay for 5 of them is this a mistake?

Select and applying search refinements under FireFox

Hello, Perhaps this is mainly a Firefox issue, but it has happened mostly while searching on eBay, browsing with Firefox. I've been having problems resizing the popup refinement box. I haven't been able to apply my search refinements because the bott...

Search Results

One of my searches: "psa 10 (fouts,joiner,winslow,bochy) -justise", is desiged to pick up all PSA 10 listings of either Dan "Fouts", Charlie "Joiner", Kellen "Winslow and Bruce "Bochy" while eliminating anything of "Justise Winslow". I have to use la...

eBay new software

I can't use my desktop computer anymore to post listings on eBay. I have been an eBay seller for 6 years now, and suddenly during the past 6 weeks or so, I have been losing my ability to perform many of the routine tasks that are part and parcel of r...

Where is the 2FA or OTA rather than the hackable SMS?

Hello eBayers, I'm a 12 year vet to eBay, and a "security geek," with consultational work with Paypal, Bezeq International, TMobile etc. And I'm here to supply a whole lot more secure login system for eBay buyers and sellers above just a SMS login. F...

Unable to pay my fee

Hi,I can't pay my selling fee.Everytime I choose to pay with Paypal another page appears say this: "This site can’t be reachedmy.ebay.co.uk refused to connect. Go to http://ebay.co.uk/Search Google for ebay co uk eBayISAPI" "How can I resolve it?

Adding items to a collection

Having an issue with adding items to a collection. When trying to save an item to my collection, all I get is a spinning wheel and nothing ever happens. Is anyone else having the the same problem?

Adult only item - Requires verification

Some of the items in my store are showing this. And no pic is showing, so buyers cannot search or see my items. It is not happening on all my items just some; and all of my listings have basically the same description. Why is this happening and what ...

Allow offers auction style

Good Morning. I recieved an offer from ebay to list in the Auction Style format and to "check - Allow Offers" and then ebay would give me 25% off my final value fees on these auctions that had this "Allow Offers" chosen when I list. I realize that in...