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Current known technical issues - updated as of 6/24/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

anyone having trouble uploading photos last night & tonight??

hello, having trouble uploading photos last night & tonight...it won't complete and upload of not even 1 image.have tried several different images to no avail.even changed image labels...same size images i've always used for art images...typically 7....

Wrong name being shown in upper left corner

Hi! I just changed my eBay password. When I logged back in, the "Hi, XXXX!" greeting in the upper left screen corner is completely wrong. E.g., my name is Steve and it's saying "Hi Michael!". I tried Customer Support and didn't see any topic close to...

EBAY'S EMAIL SYSTEM ONLY WORKING SPORADICALLY

Some of my buyers are not getting emails I sent them. Also, I am not consistently getting the "Your Item Sold" emails in a timely manner. Sometimes they arrive on time. Sometimes they arrive in a few hours. And in one case, I sold something one morni...

Saved and watch lists unintentionally deleted

I use my phone for all ebay work. About 3 months ago my save list disappeared. A few weeks later it happened again. Now its almost a daily occurance and includes my watch list. If ebay is trying to reduce sales its working. Anyone else have this prob...

Unwanted deletions from my saved and watch lists

I use my phone for all ebay work. About 3 months ago my watch list disappeared. A few weeks later it happened again. Now its almost a daily occurance and includes my watch list. If ebay is trying to reduce sales its working. Anyone else have this pro...

How To Report Large Scale Counterfeiting ?

I have found *MANY* listings on Ebay have obvious unlicensed / counterfeit Sanshee products.I do not have the time to flag every single listing, and judging by the volume of unlicensed / counterfeit listings currently available, Ebay staff probably d...

i can't proceed and list my items ERR TOO MANY REDIRECTS

when i click on list my item it gives me this error ERR_TOO_MANY_REDIRECTS I have CLEARED my cookies and it does not make slightest difference.

Getting message EBAY "not secure" from google- AGAIN.

YOUR CONNECTION FOR THIS SITE IS NOT SECURE...

Good photos go blurry and grainy in Ebay photo viewer

Im looking at a good photo on my computer (Canon SX170 ) , I take in high pixel and load them to be 800 which is aprox 8-10 inches big so why do they go all grainy when I load to ebay , its like they are trying to make them clearer by brightning them...

Question for clothing sellers

I have a large winter coat I might try listing on ebay. I don't know about shipping rates. It is too large for Priority boxes. Would I need to ship it Parcel Post or whatever they call it these days? Or Priority? Do I figure the maximum cost for the ...

EBay mobile

I use the eBay mobile version that my phone defaults to. Beginning this week, there is no longer a filter tab in top left when i search for an item..like category, size, item location etc. Any thoughts?

EBay mobile issue

Codeless Coupons - CASE SR # 1-108044004110

Anyone else having issues with codeless coupons being applied to ALL of their listings?I put together a promotion on Monday in the promotions tool for a codeless coupon that would be $10 off for every $50 you spend. I activated the promotion and sent...

Thin font weight on eBay pages

I attached a screenshot, I am having this issue for a long time now across the EPN platform and now on new eBay pages.Anyone else?, is this a problem on my end?, I deleted cache and history several times.The weight should be 400 for normal font size.

Scammed by Drivesupply AVOID! Lost money and item!

Hello community, long story short I bought a Sony Playstation VR Gaming Headgear from the seller Drivesupply on November 9 its December 14 I still dont have my item or my money back.Ebay also said its marked delivered on Denmark which should be in Po...