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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Not able to log into ePN

When I go to epn.ebay.com and try to log in, it redirects me back to the login page. Then if I visit ebay.com, i'm logged in, but I can't visit the ePN user area, because it sends me to the login page again.

Resolved! Hig postage prices vs. keeping up my top seller rating

Suppose I sell a post card for $1.25. Frugality dictates that I send it in a envelope with a 49¢ stamp on it. If I do it this way, my seller rating goes down. EBay would have me use their label and send it first class at 1 ounce. That would cost me $...

CAN'T CHANGE DURATION OR PRICE IN LISTINGS

CAN ANYONE OFFER ADVICE. WE LIST ABOUT 40 NEW ITEMS PER WEEK AND CAN'T CHANGE THE PRICE AND DURATION WHEN LISTING. WE HAVE TO SOMETIMES PUT THE PRICE IN 15-20 TIMES FOR EACH LISTING. IT DISAPPEARS AFTER WE TYPE IT IN. THEN, WE HAVE TO CHANGE THE DURA...

Images not loading last night and today in listings

Of all times for eBay to not repair images in listings"? My sales are practically two fold this time of the yr. I am just sick today, it started last night. anyone else going thru this mess?...

All of our 1000+ suddenly relisted on October 18th, 2017, regardless of how old they were.

I am going to try something new. I have been in contact with eBay Customer Service multiple times since the week of October 18th, and basically the last call I was told that there is no problem, and they don't intend to look into it (if in fact they ...

Order has tracking number and is showing as delivered but I haven't shipped it yet

OK, someone please tell me I'm not crazy. A regular customer just paid for an order of a single item. I went to get it to ship and in his order box are 5 more items. I thought oops I guess he had another order I hadn't sent yet. Except the problem is...

Share This Listing By Email Function Not Working

For about a week I've been unable to send an using "Share this listing by email" with Other email. Before the issue I would click "Other email" and Outlook would open with the auction info ready to send. Outlook is an example shown that eBay did supp...

Resolved! EMAIL ALERT!!!!!

I just wanted to let everyone know I received a spoof email this morning. If you get one it will be titled; Member complaint, your response is required - Refund case 000-000-000) There will be numbers where I have placed the zeros. Open the email and...

Sign In issues

When i go to sign in i keep getting this page Use the info given belowSite Timing:nullContact Number:null Anyone know what it is I can do ???I'm trying to print lables out.

Resolved! Can't upload photos. Anyone else?

I've been trying off and on for the last few hours to create a custom listing on ebay, but I can't upload my photos. The photoloader just spins and spins and spins without end. I have tried Firefox and Safari -- with the same result. Anyone else havi...

Service not available for printing First Class Package International labels

I have been trying to print a first class package international label to AUSTRALIA, just 8 ounces, for over several hours, and ebay continues to state the service is not available, and try again later. I hate the new interface over at Paypal, and I d...

Cannot upload photos from Ebay app since the update

Since the new change to the Ebay mobile app, when I have to rotate any photos I upload, I get an error that the photos are too small when I click to list the item. The photos that are not rotated do not have this issue. Anyone??

Watch list slow to load

This has been going on for weeks. Just about ready to give up on eBay and go with amazon. Such a waste of time and extremely annoying.Cleared all cookies and added an ad blocker. Some improvement with the ad blocker but still unacceptable.

Anyone else has glitches when listing items?

Since last app update there have been about 1k times that I wanted to throw my phone into the wall due to eBay app not functioning properly (selling).1. My old listings cannot be relisted. Ebay gives me a message "Listing error. Oops, it seems that y...

Resolved! Photos won't upload to ebay from the listing form

Is anyone experiencing this? I take pictures with my iphone and then load them on the ebay listing form. After populating the 12 photos, I click 'Done' and then receive an error message, "No response from server. Unknown error. Try again." I've tried...