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Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

We were unable to load your cart.

We were unable to load your cart. Please try again. If the problem persists, contact Customer Support or send us feedback. OK. I'm letting you know, because there doesn't seem to be any other way to "contact Customer Support or send us feedback." NON...

Ebay search problems using word combinations (zero results), also combination exist for sure

Couple of days search returning zero results for 2 and more words combinations. For example "briefing bag" return zero results, also I know for sure they are inside. If you putting briefing word in quates - it will give you much more results : Search...

Searches WAY different in Chrome and Firefox

Searching in all categories"briefing bag" on Chrome I get 44 results , Firefox 4 results "sterling silver" on Chrome I get 4,771,024 results , Firefox 43,324,944 results "fendi bag"on Chrome I get 5045 results , Firefox 2106 results "Dell laptop" on ...

Note: You need to have at least 5 ratings to produce a report. or 10?!

DSR REPORT Note: You need to have at least 5 ratings within the reporting time period to produce a report. when I try to run it with 5 reports it says: Data will appear in your report only when based on at least 10 detailed seller ratings.c'mon eBAY

Bulk Listing/Seller Hub charging insertion fee's when there are free listings in my store.

Today there is a problem with the bulk listing feature on the Seller Hub. I try to list and they are charing me fee's when I have a store and all my free listings havent even been used. Its Sept 1 and I have 1000 free listings. This is reidiciouls th...

No emails on new listings nor on relistings...

For several days now I have not received emails on either my relistings or new listings. Anyone else having this problem. It occurs about once a year with me and it's senseless to call as they always say it it something on my end. Amazingly within a ...

Resolved! Bad search results, "0 items found" but it did find items

I'm getting really weird search results today. I searched for [AA117 diode] and Ebay responded with "0 results found" but then displayed about 5 results where the item's titles have both "AA117" and "diode". Screen shot below. Wait, is that because m...

Accessing my Watch List

When I click on watch list , "sorry------ try again later: comes up most of the time. Repeatly clicking sometimes works. Very frustrating !!!

60 day-total

Hello!I'm new at selling on eBay.When I enter selling activity, I can see my 60 day-total.I wanted to know what does it mean?When I entered today I was given different numbers, with a few minutes difference, and didn't sell anything between the two e...

Unsold Item & All Selling pages not loading

When I click on either my Unsold Items page or the All Selling page the pages come up for a second or two then goes to an error page saying."Something went wrong. We're sorry." I have tried over and over and it continues to happen.

Followed searches don't show on the home page

As stated in the title, followed searches don't show for me on the home page. They worked fine yesterday... I still get email updates on them though.

Buyers Unable to Bid and/or Pay "Glitch"

We are all aware of the numerous "glitches" that we have all been experiencing, but I was informed of a new one from some of my buyers this week and yesterday: Buyers are unable to place bids on active items.Buyers are unable to pay for items they wo...

Draconian new 'no contact info' implementation is errant -- BUG!

I was trying to communicate with a seller, providing the original part number for the carburetor for my riding mower. It looks somewhat like a phone number (maybe in some third-world country) but the fact of the matter is, IT ISN'T A **bleep** PHONE ...

can't bulk edit to update items on all pages August 31, 2017

I was able, hours ago, to update listings using bulk ago but now I went to my all selling (active) and - like I've done many times, I click the box above all my listings to select as I planned on doing some more bulk editing and the first thing I not...

Bulk Shipping Labels not working?

Currently, I have 19 items to ship. When i go to the bulk shipping page, only 11 show up. And when I tried it again, only 2 were there. Anyone else having issues?