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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Q: Why can't I ask seller a question anymore?

Q: Why can't I Ask Seller A Question anymore? A: On auction page click on the sellers feedback number next to their eBay name. Then on the upper right of the next page click on contact seller. This will take you to the question page.

Listing Editor on App is defaulting to Bulk Editor instead of the basic "no frill" listing style

When I list an item using the eBay app, it defults me to the html listing editor instead of the basic listing page. Can anyone help? Anyone know why? It happens if I "creat a new listing" or "sell similar item." Any help will be greatly appreciated.

Account problem

Hi guys! 1. On desktop my account Ebay website my last purchase marked "still not paid"! and BUY button not working.. 2. On my account mobile Ebay app.- Item marked as SOLD and not send!! 3. On my Bank account money not charged.. 4. Paypal is linked ...

uploading photos to Ebay from windows 10

I feel so stupid. I've sold on Ebay for years without this problem. Just got Windows 10 and dowloaded photos from my phone to Photos and I cannot figure out how to upload them to Ebay. When I am creating the listing and I click on add photos I cannot...

ebay

I am frustrated with ebay being dn so much but of course when call in CS has no idea of any problem, but you Know this may be the problem also with CS not being in loop of tech problems?? ALL changes we are asked/told/suggested to change to make our ...

Certain Ebay listings not loading on my Windows machine

On my main desktop rig, I cannot get pages to load properly on Chrome, Edge or IE. Its a windows 10 system running latest Autumn Creators update. Tried over wired and over wifi. Tried changing DNS to 8.8.8.8 and 8.8.4.4 but no luck, tried putting bac...

Workaround for "Add to list" feature

There's a dirty workaround if you want to display the Add to Lists menu at the item page, as eBay didn't remove the

yet, they only hidden it: Install Stylish for Chrome or Firefox, create a New Style as below:CSS code:#atl_drpdwnLayerId { display: b

...

Item page shuts down?

I can search for items but when I try to open the item page, it just flashes up then immediately returns to the search page. Really annoying! Any help appreciated.

Ebay - Make it easier to contact technical support

From time to time as buyers or sellers we run into technical problems with the programming done in regard to e-bay pages. For example, I was just doing a search for a couple of items, but the pages during the search were not stable. Every page (searc...

Coupons

A number of items in my watch list say "Use your Coupon to Save" It is a hyperlink that goes to a blank page called Incentives. I would order some items but I don't know what coupons they are referring to and why that link is there right under the pr...

Site Experiencing Issues for Sellers?

I read something about DDOSing attacks on eBay. If this is the cause then please just inform me when they have been resolved. If not, then my issue has been from a sellers perspective. I am having issues with persistency when creating a listing typin...

Http error code 99 socket 0

Hi,For the past few days when I try uploading listings using Auction Wizard 2000 I keep getting this error "http error code 99 socket 0". It's been working during the day, but is extremely slow! I uploaded approximately 48 listings and it took 2 or 3...

Resolved! Who Can Edit an Ad Made Before September 2017 and NOT Lose the Changes after 3 Hours?

I know it sounds weird. After all, saving AND PERSISTING THE SAVE of a description edit is one of the absolutely most basic of tasks for software. For the first 18 years I've used eBay to sell stuff, I have verified my edits after saving them, to mak...

unable to check out with paypal or credit card

since new update? unable to check out with any payment form.

Cannot MANAGE TEMPLATES! -------- Is it just me?

CANNOT "MANAGE" OR EDIT EXISTING TEMPLATES IN HUBThis has been going on for quite a few weeks for me - I get the spinningcircle of doom that says REDIRECTING. I end up just editing everytime I make a new listing.Anyone else know? I tried a seach and ...