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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

I subscribe to my own newsletter so I can see what is being shown to my subscribers. The last two times the newsletter has come in, the top four pictures are completely blurry. The rest of the pictures below are fine, it's just those top four.Rather ...

Resolved! USPS TRACKING feature opening to a blank box

I am attempting to track purchases, but the tracking function opens a blank box. Is the problem on USPS' end?

Missing Images and Photos from ebay offers

I am unable with my destop computer using windows 8 and Firefox to view images and photos from the ebay offers. How can I reinstate that information?

Resolved! Not being able to see a sellers item

Hi,Lately I have had the experience where when I click on an item on my watch list to look at the item page, the item is said to have been removed. In one instance, I had already bid on the item, so I contacted the seller who assured me it was in fac...

Get offer not working

The latest get offer to sell auction or fixed price is not working! The page keeps loading & does not continue!!

Clicking on USPS Tracking Number brings up a page that says there is some security issue

This content cannot be displayed in a frame To help protect the security of information you enter into this website, the publisher of this content does not allow it to be displayed in a frame. What you can try: Open this content in a new window

Unable to link PayPal to Account.

I'm trying to make a bid for an item, but I receive an error that the seller only accepts PayPal so I cannot make a bid. When I try to link my already created PayPal account, the "Link my PayPal account" button takes me to a new PayPal page that only...

Automated Phone Support "I could not find that item"

Every time I contact ebay after entering my one time seven digit password, they ask for the last four numbers of the item I am calling about. It is never able to locate that item. #glitch?

Resolved! I can't add items to my watch with 'add to watch list' links on item page with chrome

There are 2 'add to watch list' links towards the top of the page. These links do nothing. The item doesn't appear in my watch list. Tried refreshing the page first. Also, the 'add to collection' link does nothing, just shows a spinner. I do have an ...

Date and time action started

I noticed that the date and time a action was listed is no longer visable. I used the date and time to tell me how far I need to scroll back in the listings when looking for items. What's up with this?

Resolved! My sold items are not showing up

When I click on the number of orders I have in selller hub nothing pops up but I know I have 4. When I click on all orders, shipped orders, waiting to ship, etc. I get 0 as the response. If tech is reading this forum please fix this glitch.

Glitch with Multiple Orders

In my ‘Print labels and ship’ section is listed 2 items that were shipped together (same buyer). They have already been delivered! Yet ebay wants me to print another label. It appears that this is happening AFTER a multi-sale was shipped together (sa...

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Resolved! USPS TRACKING feature opening to a blank box

Resolved! Not being able to see a sellers item

Resolved! I can't add items to my watch with 'add to watch list' links on item page with chrome

Resolved! My sold items are not showing up

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