Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Pages of Whitespace and Busy Questions & Answers spinner preventing page load

Here's what I see on one of my listings ... and it happens A LOT. Where's my Description, eBay? ... and at the bottom of the page, a constantly spinng BUSY animation. ANOTHER untested change breaking page load

Print shipping label page-no price showing for shipping cost--Is there an issue with USPS?

jUMPS BACK TO WATCH LIST

Hi all of a sudden when i'm in the ended list and i delete an item it jumps straight back to the watch list so i have to re enter the ended list again

I am unable to change stored feedback...

I am one of those sellers that indicates the date shipped in their feedback. So I change the stored feedback text every day I have sales. As of about a week. I have been unable to change the text in the stored feedback. I hit the button to edit store...

Search fails on my Ipad

Whatever search I enter into eBay on my IPad it comes up with 'no search results found'. Working fine up until day before yesterday

Profile says loading in app

When I click on my username in My eBay in the app and has been happening in every version of the app. A few of the older app versions worked just fine. The profile page just says loading and it just stays there. iPhone 7 Plus iOS 11.1 public betaThe ...

Response to Question Flag Won't Clear

Selling some items this week and had a question posted on one of the items. I have responded to the question and answered it for the buyer but the Unanswered question flag remains on the listing. What do I have to do to clear that? Thanks.

Advanced Search help/tutorial error?

I am addressing two issues herein. There is SO much I like about ebay, but this is not one of them: FIRST, ebay, why don't you make the task of reporting a bug with, or error on, a page easier? It took me TEN MINUTES of looking all around to find thi...

Promotied items is not showing views or clicks

When I look at the views and clicks I have received on my promoted items it shows as zero for yesterday and today. This has got to be wrong. Anyone else notice this problem?

Resolved! Removing Active Content

When eBay announced Active Content had to be removed from listings by June, I was relieved that this did not apply to me. To my surprise, I just received notice that several listings do contain Javascript or Plug-Ins/Flash. I've only used eBay to cre...

can I disable "ending soon" notifications?

The only bell notifications I want to see are when a purchase item ships, when I have a new message, or when a listed item sells. I don't need or want "watched item endign soon" notices at all. If I can't disable these I will stop using the watch lis...

Resolved! Can't see screenshots in posts

I can't see any screenshots or attachments in posts on the Community Boards. Does anyone know why that is happening? It's only happening on the eBay site. Thanks for any help!

NOW ABLE TO SEE PICTURES ON FIREFOX.

Earlier on e-Bay all listing pictures were not showing while using Firefox. I am aware this also affected many other e-Bay users. Now I am able to see the pictures using Firefox.

Page Freezes

It appears to my satisfaction that Adobe Flash is causing page freezes and navigation issues on E-Bay. I have to turn it off under "Manage Add Ons" inorder to continue to shop. My computer is modern, up to date, running Win 7 on IE 11. Anyone else ex...