Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 04/08/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Gallery photos not showing in eBay search

There seems to be a problem with eBay's search. This has been happening since the beginning of October. If I search for an item with say multiple colors that has a gallery photo showing all colors available to the buyer, I don't get this picture in s...

Searching

Problem with searching.After typing a name of a product some items appears but when try to refine the search by price or another criteria it came back as "0 result found".Also after typung " ship wheel" only 6 products are shown but when refine by " ...

5 Items that I placed in my cart...Gone...but NOT Gone

I have 5 items in my cart which "I NEED TO PAY FOR" (one is a school text book) but the cart is empty. Logged out - Cart is Empty.Logged In - Cart shows my 5 items. 30 min ago I visibly saw them in my cart and processed to pay for them...except it en...

Photos Not Uploading EBAY

Tried to send photos to buyer w/offer! He asked for them. Attached in message 3x, nothing. Says your image app is not working! YOU TAKE OUR FEES AND THIS IS TERRIBLE SERVICE!!!!!!!!!!!!

listing photos won't upload

This started yesterday but was intermittant. Now it appears to be stuck. Since I never had problems before nor at times yesterday, I would say this is eBay problem. Anybody have a timeline when it will be fixed ? is there a work around ?

Listings identified as removed or missing.

I have had issues today with active listings and sold listings. When selecting various listings from my active listings and sold listings, I receive "This listing (item number) has been removed, or this item is not available." If I do an item search ...

Problems w/ the site today - from seller hub/active listings -click on any one - error

error message is that item has been removed. same error with every listing from the seller hub/active listing page. "This listing (xxxxxxxxxxx) has been removed, or this item is not available" All the items are still active - only throwing errors fro...

Resolved! Is anyone else having problems with their Messages page? Unable to open any messages.

Wondering if anyone else is experiencing problems with their Message page. The entire set up of the page is strange and I am unable to open individual messages. The only way I can read a question sent to me by a member is to start on my private email...

Application won’t load

EBAy application won’t load on my iPad.......it worked for years......what’s up?

CANNOT ACCESS SCHEDULED LISTINGS?

STATES REMOVED NOT FOUND!

Ebey not working properly

Ebay loads fine to the my ebay summary page and then when I try to visit any other part of the site it appears to be working but then remains on the summary page and will not receive any further commands

Not Getting Mobile Notifications

Had a recent sale after a long dry spell but did not receive notification on Mobile phone. Is there a way to reset notifications? I am receiving sales update notifications and price reduction notifications but not sales notifications? Happy hunting

ebay app on phone

i have the ebay app on my cell phone. i just started getting notifications of saved searches, but when i scroll down the lengthy list, there are HUNDREDS of items that i have never searched for! it does contain one item or group of items that i have ...

Site Issues????

eBay search features (completed especially) keep locking down for us. NO other site on the www/ - not even this Community, is doing it. Weird... it done the same thing a while yesterday, then stopped. After an hour or so tonight, it started doing it ...

"HELP" box on bought page can not be removed

Recently, EBAY, in their infinate wisdom, decided to place a rectangular box on my "purchases" page. I can find no way to remove it. It is annoying as #### . Cant move it, cant remove it, cant do anything with it. Called twice and talked to customer ...