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ebay site problems

Keep getting this mesage: "Something went wrong. We're sorry.

If you want to start over, go to the homepage. If you're stuck, let us help you." 

Anybody know what's going on?

Message 1 of 37
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ebay site problems

Thanks @castlemagicmemories!

 

The issue should be corrected as of now. If anyone is encountering this issue please consider clearing cache/cookies of your browser and restarting your computer. Thanks!

 

Tyler,
eBay

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Message 31 of 37
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36 REPLIES 36

ebay site problems

Me too. All day long. So frustrating. I have no idea what's going on, though. I'm trying to buy stuff for an upcoming vacation, and it's practically un-useable. Which makes me well aware that all my buyers are having the same issue when shopping from me. 😞

Message 2 of 37
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ebay site problems

Same here all day, i hope they fix it soon! I'm having a terrible time trying to list anything, ugh

Message 3 of 37
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ebay site problems

I'm on hold with them now. We'll see what they say. 🙂
Message 4 of 37
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ebay site problems

Consistent problem for me all morning. Does this have anything to do with the current eBay bucks promo? Site upgrades? I'm betting something on their end changed.
Message 5 of 37
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ebay site problems

They are aware of the problem and technicians are working to correct it. They're expecting an update in 30 minutes. I asked how we'd get the update and was told that no message would be sent out, but that the call center should have more info for those who call in. They're sorry for the inconvenience. LOL!
Message 6 of 37
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ebay site problems

In the meantime, keep refreshing the page and it might work. 🙂
Message 7 of 37
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ebay site problems

tyler@ebay brian@ebay  Ongoing since late last night.

Member of the Grumpy Old Man crew
Message 8 of 37
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ebay site problems

yes i have had the same issue-its dam annoying!!

Message 9 of 37
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ebay site problems

Thread just popped up on the Buying Board.

 

Something went wrong. We're sorry.

If you want to start over, go to the homepage. If you're stuck, let us help you.

 

I started getting the message sometime yesterday, still getting it today.

Message 10 of 37
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ebay site problems


@castlemagicmemories wrote:

Thread just popped up on the Buying Board.

 

Something went wrong. We're sorry.

If you want to start over, go to the homepage. If you're stuck, let us help you.

 

I started getting the message sometime yesterday, still getting it today.


I've been getting it on and off all day long and in all sorts of places. I even got it once when all I had done was click the option to Shop By Category. When I clicked on the let us help you link it said Page Not Found. 

Message 11 of 37
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ebay site problems

Opening my home page and its NEW update isn't working out well. On my iPad , which I use exclusively, I can't utilize PULLDOWN MENUS. NOTHING WORKS! Can't change to 200 lists per page or change lists to most watches...just not working since the update.  I hope it's fixed soon.

Message 12 of 37
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ebay site problems

tyler@ebay
eBay Staff (Alumni)

Howdy everyone. As @macgulley relayed, this is an ongoing issue that is being worked on. I've added everyone here to the open ticket that we have for this issue. 

 

 

The current workaround is to refresh the page, as this error is happening intermittently. Thanks!

Tyler,
eBay
Message 13 of 37
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ebay site problems

It's 6:38p PDT and the problem is still occurring.
Message 14 of 37
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ebay site problems

what is going on with the ebay site this week

Message 15 of 37
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