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Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

"Sell" not showing up on My eBay

I no longer have "Sell" and it's accompaning catagories showing up on My Ebay page. I have to click on Summary and then click on Sell to view by Active, Sold, Unsold, etc. Two selections that do show up are; Saved Searches and Saved Sellers of which ...

"Error - This item cannot be accessed because the listing has been deleted, is a Half.com listing,

I keep on getting the same error every time. I have rectified the ItemID column and the Actiob tab. Kindly let know where is the actual error please. *Action(SiteID=US|Country=US|Currency=USD|Version=745|CC=UTF-8)ItemID *DescriptionRevise112374707941

Ebay reporting system doesn't all any room to explain an issue

There is a seller out there that has now twice sold an item with misleading information. The seller states that an item is damaged, but shows a perfect picture. In the description it says new in the box unopened so in theory it it may be slightly dam...

resolution center link not working

If I click that link on picture I'll get error -> Server not found Link it self -> https://pages.ebay.fi/help/contact_inline/index_static.html&_trksid=p4642.l1422

Easy change from HTTP to HTTPS or anything else need change, very simple ......

Hi,go to your HUB, (my eBay, at the top right corner, don't click but choose SELLING/SOLD......go to LISTINGS, (under your store and feedback) click ACTIVE.....click top box or mark all item to be corrected..... move mouse to EDIT (2.box from left).....

APIAccess error

I have been a seller for over 10 years and have never had this year, but I got it this afternoon and finally gave up listing for the day as it would not let me submit anything. (That was after I had listed about 10 items). Also It is putting second c...

Tracking not being transferred to Ebay

Customer "Service" is not being helpful in fixing the problem with getting tracking information transferred from Paypal to Ebay. It is affecting my so called defect rate and costing me a lot of time to transfer that info myself every day.

please help,dont know how to correct this notice from e-bay

Dont know what HTML is or how it works,so I dont no how to correct it,please help if you can maybe look at my listing and tell me what they mean,thanks for any help We're writing to let you know, that as of November 8, 2017, some of your listings are...

Unresponsive script box keeps popping up and locking my screen!!

Help has anyone else had this problem since the BIG change? This unresponsive script box keeps popping up saying that a "script may be busy or stopped responding" and asks me to either "stop script, open script and debug script" to let the script con...

Item Specifics Drop Downs not working

The drop downs within the Men's Casual Shirts Category is not working. We reported the issue, but none of the item specific drop downs currently work. Ebay confirmed it's a technical glitch and they have submitted a ticket to resolve the issue. I wil...

Watchlist keeps reverting to "Most Relevant"

This only seems to be an issue when viewing ebay on a desktop computer, but for the last week the order of the items in my watch list continues to revert back to "most relevant" despite repeatedly changing it back to "time left: ending soonest" this ...

THE PULLDOWN MENU HAS DISAPPEARED FROM VARIOUS "ITEM SPECIFICS" BOXES

I have sold vinyl records for years on Ebay. Condition, speed, size have always had pulldown menus. They have disappeared for the last two Days!!!!I have NOT modified my computer.. Thanks in advance Jerry

How can we find out what % our sales come from mobile devices?

We have inquired before and still can't seem to get an answer.How can we find out the % of sales that come from mobile devices? Broken~down respectfully IE: (Laptops; Tablets; Cellphones).

"BEST OFFER" issue

Anyone else having a problem reviewing "best offers" this morning....Sunday, March 13? The system will not permit me to look at them and I have a couple of offers pending. Thanks...Joe

Images issues

This morning the image uploade is experiencing some severe issues. Images don't upload on first attempt. When trying to reupload, the spinning green wheel just keeps spinning. I have to save draft, go out, get back in, select "complete draft" and the...