Report eBay Technical Issues

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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Watch List - time-consuming jumble

Not new to eBay but wish to organize items into list. Common sense would suggest: Select item by placing a checkmark to the far right - done. NOW - instead of having to go all the way back up to the page to find where the "LISTS" are, make the "LISTS...

I was billed over 2 weeks early & also my seller hub has disapeared?

ebay has sent an apology out about technical issues and in this apology they said that some sellers may have been impacted. I have had two odd things happen..Normally every month I receive my invoice on the 1st or 2nd of the month and it is due the 1...

Item never shipped

As a seller I am upset thet there are so many glitches in the selling system. I am in jepary of losing my sales status because as items were not shown being shipped on time. Also the pictures did not match the sale items.

GTC and Not being able to edit returns on app

I know theres tons of glitches but 2 I'm having and I havent heard people freaking out over are:1. GTC listings are still showing in my active listings even though they sold. They are also renewing, which in turn would be charging me if I didnt have ...

Send an offer not working

Last week I had emails from buyers asking for a slightly lower price on fixed price listed items. We replied with the Send an Offer to purchase at the offers made. Both buyers did not receive the email reply offers. We have sent many of these over th...

Possible Technical Issues

I had a buyer pay for an item 2 weeks ago and it's still showing as not paid. The buyer's bank deducted the amount from his account and tells him to contact ebay. Everytime either one of us contacts customer service we're told no payment has been mad...

Slow When Typing item description

cannot type my description, so slow, letters come up one at a time. What can I do to fix this. I have not been able to list the last few days. HELP!!!!

Can send negative feedback for a buyer who refuses to pay

Lovely ebay community, this is a bad bug! I am not allowed to leave negative feedback for this buyer. Furthermore the following feedback cannot be positive! I don't understand why this kind of buyers are still allowed to be on ebay!

BUTTONS FOR SELL AND MY EBAY ARE NOT WORKING ON FRONTPAGE

I am unable to use the sell button or my ebay on front page when using my laptop. I have to go through a maze to list an item or go to ebay. This makes it extremely difficult to ship an item or list! Other buttons are working. This has been going on ...

Free shipping

When I have selected a shipping option and it shows up till the auction sales or is selling then shows free shipping. This has happened to me multiple times.

Items Listed/Not Viewed/Not Showing Up on Search

Just an example... listed 2 similar lots via auction... one accrued 14 watchers in the first 2 days.... the other took that long to accrue 1 watcher and I think he found the listing by using the see seller's other items option... so one was on a dead...