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Current known technical issues - updated as of 04/18/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Difficulty contacting the seller
I am from India.When I click on the link to contact seller, the new page asks me for a US number and residential details, which I do not have.The product I am looking for ships to India, but need to ask seller a question.How to do that?
Saved searches bugging out on PC
Most of the complaints regarding the saved searches seem to involve the app, but I've been having issues on my PC. My understanding is that I can save 100 searches using this feature. I've been saving searches as "newly listed" so the latest results ...
Ebay's "suggested selling price" is below the cost of free shipping
Is there anyone at ebay who really thinks it's a good idea to price an obscure, scarce, only slightly desirable specialty item (rare opera on vinyl LP) at 99 cents when free shipping will cost the seller $3 plus a shipping carton? Save that for west ...
Cannot change pic in shipping promo/won't accept promo if try to change
This has been a problem since November 2017. I run a promotion for free Priority Mail for orders over $50. When it asks you for a pic for the promo (I had a Halloween themed one in late October) I tried changing it in early November, it refuses to st...
Resolved! eBay Store Off Vacation, VERY FEW Listings are back up to view!!!! HELP!
I've never had this issue happen!Store was on vacation. Store was taken off vacation today, Feb. 15 and I'm receiving customer messages they don't see all the store listings or all the categories. Did eBay make another site improvement?Is this a sear...
Resolved! Marketing Promotions - Sale items: Broken???? Changed??? Glitch????
Its bad enough sale banner has been moved where it is least likely to be seen by the buyer but now I can even create a promotion using store categories. I can use ebays categories or entire store but I only want select items. When it says select item...
6 months with NO working email marketing.
it has been six months since no working email marketing for stores. this also happens to be about hte same time promoted listings started. hmmm. ebay makes no money of sales / email marketing (come shop my store for big savings emails that use to go ...
Parts of my description is missing.
Just made a listing; finished it, clicked on it to be sure everything was okay, and noticed part of my description was missing. Thought I must've accidentally left it off, so I went back in to revise, and, lo and behold, it was there. But not showing...
Resolved! ebay main website is down
Access DeniedYou don't have permission to access "http://www.ebay.com/" on this server.Reference #18.dff31b5.1518816588.41cb65b
Search filter requested: Only find items that allow reviews
I'd like to buy from only people who allow reviews. People who do not allow reviews sometimes sell fake power banks or charging boards. Can Ebay add the ability to find only items that allow reviews? Thanks.
Thumbnails Missing from Search Results
As of today, search results do not include thumbnails. The format of search results is weird, in general. Everything was fine yesterday. What is going on?
My eBay selling page not working
Morning! As of yesterday, I can't get My eBay--selling page to load. I can't see my listings. I can get to every other My eBay page (watching, purchase history, etc.) I can't get to it in Chrome or Edge. I can from the eBay app on my phone, and I can...
Feedback
Can not leave positive feedback ... Worked fine last night, screen just refreshes with empty fields each time.
