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Current known technical issues - updated as of 6/3/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Include description broken
Ebay made a code change late last Thursday (4/19) or early Friday that has caused the "include description" button to not work the same as before. If I type in key words AND choose a category from the main drop-down box, my checked "include descripti...
Wrong Ship By Date is back in Seller Hub and other pages
Despite eBay promise that they fixed the problem with the wrong Ship By Date, it is back in Seller Hub. All weekend sales do have a random mix of Ship By Monday and Ship By Tuesday (we have one handling day in all of our listings), this is a serious ...
can't get into messages ??
What is wrong with ebay? I've been having problems all week. First in watch list, then in saved searches, then in saved sellers. I've been trying to get into messages (to open them) for 2 days. This is not worth the aggravation.
Economy Shipping is missing from international shipping policy
I can't choose "Economy shipping 11-35 days" (it is missing from the shipping policy options) and my shipping policy has changed from "Economy shipping" to "Economy SpeedPAK 10-15 days" - what is going on?? I can't guarantee shipping this fast, why h...
Resolved! Unable to print shipping labels: Page Not Responding
When attempting to purchase and print postage for a sold item, I am directed to an error page stating (image of the error is attached): Page Not Responding The eBay page or feature you are attempting to access is not responding. Please try the option...
Drop down functionality
My "Send to online auctions" function for my fixed price sales does not work. It used to. I've closed browser, cleared cache & cookies, nothing works
Log in
I can't log in for almost 24 hours now
Account Activity Shows Nothing - Can't Confirm Fees?
I've noticed this issue for nearly a week now, when I sell something I want to verify my eBay fees. But absolutely nothing is showing up in my acount activity, no matter how wide a window I use to do a search. I can even put in item numbers for sold ...
2- Factor authentication continue button (mobile)
On android using the UC Mini Browser, 2 step authentification works up until after you put in the security code ebay sends you, then i try to press continue and it's like it is unhyperlinked, wont load or nothing. Cancel works but continue doesn't, m...
Ebay down completely in Utah, many functions not working elsewhere.
I'm in Utah and eBay is down altogether, but when I connect to other states, using my VPN, I can load eBay. BUT I can't get to my wish list, since I have to use that now because most of the time, I can't add anything to my watch list, as it shows tha...
None of my listings show when I search for them.
This isn't exactly a new topic as I have seen other posts on t his issue. However, I haven't seen an answer/solution yet so I wanted to ask the question again. None of my listings show up when I search for them. I tried logging out and logging back i...
Marketing Promotions Broken Again?
Trying to get to my store promotions (buy 2 get 1 etc) and can't get there. I saw some still show it in a listing but when I try to get to them all it says: "Sorry, this seller doesn't have any special promotions" Hope this is temporary
How to file SNAD now? Can't report SNAD w/o offering to return counterfeit, which is illegal to do.
What's best practice for filing when there's a counterfeit issue now that eBay has tweaked things so the only reporting option seems to require the buyer offer to return the item. Since the tweaks eBay made a couple months or so ago, it seems a buyer...
Quarterly supplies coupon unavailable 4/26/18
Error message: Currently unavailable. Try again later. Bizarre that the exact thing happened 4/24 & 4/25 2017... 4/20 I might understand. But not this.
Reporting duplicate listings Error / Issues
Has anyone else noticed that when trying to report duplicate listings, it will not allow you to report more than 5 or it will not accept the report. It says you are allowed to report up to 10 listings at a time. I have reported this issue to eBay 6 t...
