Report eBay Technical Issues

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Current known technical issues - updated as of 8/4/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Feedback link not working....

I was trying to report a technical issue with the site. Under Orders in the Seller Hub, under paid and shipped thefeedback link at the left of paid orders only leads a blank page....I used to easily add feedback from here.

I CANT READ MY MESSAGES

Hello, I have been unable to read my buyers messages they have sent to me. I can only see part of it through "My eBay Selling Overview" and once I click "Reply" it takes me to my messages page where the messages disapear. I am on Macbook air and have...

tyler@ebay Please correct the item specifics under womens boots.!

Please correct the items specific choices under women's boots. the drop down for style of boot has the styles that are used in describing mens boots!.. please correct this, there used to be styles that were appropriate for women's boots.!

RSS Feeds long gone? No Google interaction?

Posted this originally on 8/3 to Active Content Board. No replies. Here is my original post. Maybe @shipscript on Vaycay (she/he deserves it as has always replied with great tech info), but here it is on your Tech Board: "...Hi, for some reason I can...

Ebay is now manipulating search results since the neutrality laws have been overturned

while part of the changing CEOs is a sign that Ebay is stuck in the same problem Yahoo had of hiring new CEOs who did not know what they were doing and pushed bad changes which caused them to lose market share till they be came irrelevant to new comp...

Resolved! Google method recovering lost photos

Simple way to explain is #1 copy and paste this: https://www.ebay.com/itm/(and add your item # here)#2 SEARCH in google, your listing should come up,#3 look for little black arrow in search result,click on that#4 then you see cache and click on that,...

Sneaky Change Scam Worsens..clock,promo bar,watchers,see other items,missing photo's etc

Not one fixed Not one defined explanation,that's why i say SCAM,ending auction clock's 2 min difference on auction items,promo bar at bottom,watchers not visible to the buyers,see other items redirect,missing photo's,GTC behavior changed,darkened pho...

eBay Please roll back the "see other items" change Your killing us

Roll back the change please the changes made to date are enough to purge enough sellers.

Unable to view items in eBay stores on mobile app.

While using my phone to check my store and the stores of two friends, when you use refine to search categories, it says “no listings found” for all of us. New glitch?

Sold Items not being imported to seller hub

I`ve sold a few items recently. Seller hub shows a I have labels to print but the items aren`t showing in seller hub like they usually do. I clicked on all the options. I had to go to "sell" to find them.

Resolved! This contact channel is temporarily unavailable

Man, I'm having an issue with Item specifics Who broke the call back feature? Have us call youThis contact channel is temporarily unavailable Call usEstimated wait time: 61 minutes ummmmmm, No Thank you

ITEMS NOT SHOWING UP IN STORE!

All my items were gone in my store for more than 2 days. Even my store logo "the little blue door" ( besides the feedback no.s) is disappeared in my Summary page. I can only see my items when I clicked into the Seller hub page, then clicked on the "L...

Items in my WATCH column come and go as they please!!! Ebay is having way to many issues lately!

Ebay seems to falling off the deep end with all the technical issues over the past few weeks. It is drving me nuts as a buyer and a seller. Now items I put in my WATCH column are there and then gone and also when I delete an item from that same colum...

Glitches and attemp to call, but eBay customer support phone keeps hanging up on me

I have a glitch where one entire day of sales has disappeared. The feas are showing up, but not the sales. Also, my number of sold items is including my previous months sales. I tried to call ebay and the phone keeps hanging up on me after a couple o...