More Knowledge. More Possibilities.
Seller Center has answers you can trust for all your selling questions.
Forum Posts
Current known technical issues - updated as of 04/18/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Something went wrong. We're sorry.
Started this week. Random. Search bar, Ebay page links, forwarding links, doesnt matter, but random.FF 60.0.1 or Chrome
Photos won't load from some template items
What's the point of creating inventory and templates if eBay loses the photos? About 10% of my templates no longer have working photos. When I create a new item and view it random pictures don't display. The site tells me to recover the photos but th...
ebay bucks 1% instead of 10% promotion
Hi, purchased items(total 4 different) with 10% ebay bucks offer(actived before purchase). At checkout all was OK(you will earn 7+6$), but after purchase I saw in my ebay, that I earned only 1%. Is it bug?PSTwo days passed, but nothing changed, still...
Website software is failing
WHY are you trying to redesign the software on the eBay website? EVERY TIME that you do this, the software becomes less user friendly than it was before. Right now, for the first two weeks in June of 2018, NO links are working as before: Ended listin...
Getting an error message that "something's gone wrong" "return to home page"
Getting an error message that "something's gone wrong" "return to home page" It does not matter what I click it goes straight to that message. I cannot get to any of my orders to process the for shipping...need help fast.
Something went wrong. We're sorry.
What the hell is going on with eBay? Pages won't load, item descriptions won't load. What the freak is going on?!?!?!?!?!? Seeing this more and more frequently. BEYOND INFURIATING.
Create a Single Listing
Why is the "Create a Single Listing" page coming up blank?
App not working
My app quit working on my iPhone. It will not list or relist my items. I have turned off my phone for a few minutes, opened the phone back up, deleted the app and reinstalled it, and it makes no difference. Help please! Using the app is the only way ...
Cannot Accept Counteroffers
I received a counteroffer of $65 on a $79.95 item, but ended up having to pay the full price because it wouldn't let me accept the counteroffer. When I click on "Review Offer" the "Make Offer" window opens with a red arrow pointing to an empty rectan...
No orders or anything show up in the Orders section
Pretty self explanitory here. Nothing shows up on this account on any computer or browser. Cleared cookies and cache and nothing. Other accounts work fine. What gives?
I Cant delete items inside 'Collections'?
Hello Ebayers, I went to go edit one of my collections since it needs work and for some reason, I get errors when I go to remove/delete certain items. Is the collection/gallery an old thing now or not being worked on anymore? Refreshing the page will...
We're sorry." --- Page Not Found can't bid on any items
We're sorry." --- Page Not Found i can't bid on any items, item do not existhow i can make a purchase or how i can make sale ?????????For all the money ebay charges for insertion, final value and store subscriptions, on top of all the ad revenue, I d...
ebay site not displaying correctly
All parts of eBay site are not displaying correctly. Not sure if it has to do with a Windows 10 update I did last night. In every view (My eBay, Messages, etc.) it takes some doing to get to something that is actually readable.
