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Current known technical issues - updated as of 5/15/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

GTC and Not being able to edit returns on app

I know theres tons of glitches but 2 I'm having and I havent heard people freaking out over are:1. GTC listings are still showing in my active listings even though they sold. They are also renewing, which in turn would be charging me if I didnt have ...

Send an offer not working

Last week I had emails from buyers asking for a slightly lower price on fixed price listed items. We replied with the Send an Offer to purchase at the offers made. Both buyers did not receive the email reply offers. We have sent many of these over th...

Possible Technical Issues

I had a buyer pay for an item 2 weeks ago and it's still showing as not paid. The buyer's bank deducted the amount from his account and tells him to contact ebay. Everytime either one of us contacts customer service we're told no payment has been mad...

Slow When Typing item description

cannot type my description, so slow, letters come up one at a time. What can I do to fix this. I have not been able to list the last few days. HELP!!!!

Can send negative feedback for a buyer who refuses to pay

Lovely ebay community, this is a bad bug! I am not allowed to leave negative feedback for this buyer. Furthermore the following feedback cannot be positive! I don't understand why this kind of buyers are still allowed to be on ebay!

BUTTONS FOR SELL AND MY EBAY ARE NOT WORKING ON FRONTPAGE

I am unable to use the sell button or my ebay on front page when using my laptop. I have to go through a maze to list an item or go to ebay. This makes it extremely difficult to ship an item or list! Other buttons are working. This has been going on ...

Free shipping

When I have selected a shipping option and it shows up till the auction sales or is selling then shows free shipping. This has happened to me multiple times.

Items Listed/Not Viewed/Not Showing Up on Search

Just an example... listed 2 similar lots via auction... one accrued 14 watchers in the first 2 days.... the other took that long to accrue 1 watcher and I think he found the listing by using the see seller's other items option... so one was on a dead...

Resolved! How about some free listings for our trouble....... seems like a nice thing to do!

The reason we built this eBay business was because of the platform

It is very disappointing that a change of an algorithm on the site is accompanied by many problems.No views. Products are not displayed at all on eBay. Very disappointing.

Multiple sale is not calculated in the month total

Seems one of my multiple item sales is not calculated on the month total but the overall sale costs for that one are... Another of the technical problems of the past weeks?

TECH ISSUES FOR MANY DAYS

DONT WORRY EVERYONE , EBAY SAYS THEY ARE SORRY !!!! LOL BUT I BET FREE RETURNS IS WORKING LIKE A CHARM. TOTAL **bleep**

eBay Tech~Please Help!! Manage My Store~Promotion Box Mgmt~link is Missing

The Store 'Promotion Box Mgmt' Link has been missing from the Manage My Store/Store Design options since Friday June 22nd. It should be included under Manage My Store~Store Design~with the options; Store CategoriesDisplay SettingsCustom Pages(PROMOTI...

"System Error" problem rears its head again in bulk lister

I experienced this glitch back in 2017. It eventually cleared up. But it is back. I am unable to bulk list items in my Unsold folder using Sell Similar. I get the following window popping up. I have reduced the number of items that I selected for the...

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No Viewing Numbers on my Items

I am not getting any viewing numbers on my items. I see the bids, of course, and the watch numbers but NO VIEWING NUMBERS. This is a huge issue for me - I count on seeing those viewing numbers in order to revise my listing if the number is low or 0. ...