Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Forum Posts
Current known technical issues - updated as of 3/31/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
bulk mailer not working
day two. wasted 2 hours yesterday after uploading infor for 12 packages, I got charged for shipping but the final page with the print button only downloads an html file. again and again. and bounced back to the final page with print labels button.Tod...
Cant Log Into My Original Acct and .jar file
Hi, I tried several times last night to sign into my orignal ebay acct, but couldn't. It kept saying it didn't recognize the name and pw. I've been getting blank emails w/a .jar on them. My hubby looked it up and it seems as though it contains malici...
Books, Free Return Policy, and TRS+
Not just myself, but TRS booksellers in general, have had TRS+ seals stripped from their book listings because they do not offer Free Returns with their 30 day Return Policy. Books are an exempt category for the Free Returns requirements. The Seller ...
Watch list behavior problem
Using Windows 7 Home, Chrome browser, ebay desktop version -- when displaying the Status: Ended items in my watch list, deleting an item causes the display to revert to Status: All. I have to re-navigate back to the Status:Ended page before I can con...
Why eBay keeps messing up my HTML code and formatting?
Hi, When I put HTML code in eBay's "Create your listing" and look at it, everythign looks fine, but as soon as I click "Preview Listing" the whole format is messed up and looks like garbage. Why is this happening? It looks like eBay strips the code a...
My AVG Stopped Threat Two Days In A Row When Logging In--JS-Redirect
This is the second day in a row that my AVG gave me an alert that it stopped a security threat when logging in to eBay. It was JS-Redirect-BKG? or something? Ebay needs to check and fix, please.
Orders does not show anything
Pretty self explanitory here. Nothing shows up on this account on any computer or browser. Cleared cookies and cache and nothing. Other accounts work fine. What gives?
Access Denied
Well the last 2 days been having this issue trying to go to www.ebay.com. There has been this same issue over the last few years but never experienced it before. Things were fine 2 days ago.........now, can't log on. Access Denied. You don't have per...
Printer Friendly Page is not working
When I click on printer friendly page (or even if I don't click on that) and try to print my order details, it comes up with an overlapping double page to print. I have to go to Paypal to print my order details. Can someone please fix this - it's bee...
Search filters are not working in womens clothing
brian.t@ebay Maybe you can get this to the people who can fix it. When doing a search in women's clothing, the same number of items keeps coming up no matter how many filters I put in; sizes, colors, etc. I don't want to search through a thousand ite...
Add to List not working
When I bring up All Lists under Lists and try to add one of the items to one of my existing lists, it does nothing. It doesn't work if I try checking the check box to the left of the item and hitting the Add to List button above and it doesn't work w...
Active listings showing Zero!
Oh Good Lord! All links to Active Listings are coming up with zero. This also happened a few days ago. Yes, I've shut down, restarted, signed off & back on, changed browsers and all the typical things suggested.
Watch list not working?
Any one else having problems with your watch list? I have items on my list, but cannot open them at all. I have three option on the right, but Ebay won't let open the items so I can look at them anymore? Very frustrating, I doubt that I would buy any...
Resolved! using eBay listing and description body not saving the way I write it.
I recently switch from creating eBay listings with a 3rd party and am now just using the eBay listing tool. The problem is the description box. I write the description using a 12 font, a couple bold words, spaces between key points....BUT, none of it...
keep getting error cannot process payment
Trying to purchase an item. All info entered credit card, date, etc etc and keeps saying cannot process payment? there is no issue with the credit card, have reentereed multiple times. Is there a problem today?
