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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Zero views on listings? June 2018

I noticed a few days now that on all my items listed The View count changed to zero. I base my products inventory from the number of watch and view counts. So this is a big setback. I'm wondering is it a technical problem or is it the latest changes ...

Sign In Page Launches Virus!

When I go to https://signin.ebay.com/ om my Google Chrome browser, I immediately get a warning my virus protection that Script.Exploit.Kit.D@gen (Engine B) is trying to access an infected file. Firefox works fine. I delete the virus from the Chrome c...

Listings not showing/updating on Mobile app when doing any Search, but show on Desktop/webiste

(using iphone x) It seems no new listings are showing up on my ebay app when i do any search. But on my desktop/the website, many new listings have shown up that are not appearing on the App. Then when i view the item through "recently viewed", it sa...

view count at 0

I'm not quite sure whether this is a technical issue or...I just looked at my view count, and my listings have suddenly gone from __ to 0. The issue is not only happening on the app, but also on the classic site(on my laptop). Have I done something w...

Error updating quantity or price on multi variation listings "Another Issue"

is anyone aware of this issue? i noticed it 3 to 4 days ago when i tried to update quantity on one of my multi variation listing (Cases Cover category) im getting error msg which says im voilating ebay policy.if anyone is aware of this or if you know...

eBay dispatch list not showing latest orders

I sold an item at 7:30pm tonight and got the Paypal email confirming payment but the sales record / dispatch list is not showing the item. I've logged into Paypal to verify it was a genuine transaction and it was. Anyone else experiencing this?

View counter not working!!!

Item view counter is not working at all across all platforms for at least a week consistently. This is very frustrating as I cannot monitor my ads efficiently. The fact that such an important item is a known problem (amongst plenty of others) and has...

Fast N Free Not Working Again

Fast N Free Logo not working properly again. Let eBay know if you have an issue. Issues are resolved more quickly if you call in.

Log in to edit or sell doesn't work

Hello, I cannot pass the 2ndary log-in to edit or add new listings, account is in great standing. What can I do? I can log in to account, but not to edit or list. Was fine 3 days ago! thank you, Alan

Shipcover insurance

Why does eBay allow you to purchase shipcover insurance on items for which shipcover does not insure?

Failure to Fix View Counter - Is it Deliberate in Classic Page to Force Members to New Page View?

After 3 weeks of not having a correct View Counter on my Classic View Selling page, the thought occurred to me that eBay deliberately caused this problem to force us hold-outs who like the Classic View to start using/relying on the new Selling page s...

What is the (incorrect) shipto address that suddenly started appearing on the order confirmation?

The new-format order confirmations I have received in the last week or so have had some seemingly random ship to address displayed, which is completely(!) different from the ship to on the Paypal confirmation. I contacted each buyer and none knew why...

Resolved! View count

I can sometimes see the number of views now on my laptop BUT, I can not see them on my eBay app with my phone!! Since my phone is my primary source for eBay this is seriously frustrating! Anyone else having app problems??