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VARIATION LISTING WON'T SAVE SECOND SET OF ATTRIBUTES

I posted about this sometime back and eBay fixed it.  Now, the same thing is happening again.  Trying to put of a variation listing with two variation attributes and it won't save the second attribute.  I really wish eBay could keep this fixed.  Can't put up this listing because of this issue.

____________________________________

Always a newbie!
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VARIATION LISTING WON'T SAVE SECOND SET OF ATTRIBUTES

tyler@ebay

@Anonymous

 

 

HELP !!!


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 2 of 9
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VARIATION LISTING WON'T SAVE SECOND SET OF ATTRIBUTES

Still not fixed!

____________________________________

Always a newbie!
Message 3 of 9
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VARIATION LISTING WON'T SAVE SECOND SET OF ATTRIBUTES

Anonymous
Not applicable

@millcreekrescue909 wrote:

I posted about this sometime back and eBay fixed it.  Now, the same thing is happening again.  Trying to put of a variation listing with two variation attributes and it won't save the second attribute.  I really wish eBay could keep this fixed.  Can't put up this listing because of this issue.


Hi @millcreekrescue909, can you give me an item number example so I can look into this further? If you would prefer, I can email you directly for this information, no problem!

Message 4 of 9
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VARIATION LISTING WON'T SAVE SECOND SET OF ATTRIBUTES

I can't give you an item number because I can't list the item.  

 

Here is what is showing on my end. Photos attached.

 

Added second variation attribute...gold, silver.  Screen shot shows it did take the second attribute. (Photo 1)

Clicked update variation and it is still there. (Photo 2)

Also is showing in variation detail. (Photo 3)

Clicked save and close.  Back to main screen. 2nd attribute gone. (Photo 4)

 

 

 

____________________________________

Always a newbie!
Message 5 of 9
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VARIATION LISTING WON'T SAVE SECOND SET OF ATTRIBUTES

And then it won't list and gives me this message    

 

"It looks like there's a problem with this listing.

  • Variation Specifics provided does not match with the variation specifics of the variations on the item.
  • Missing name in the variation specifics or variation specifics set."
____________________________________

Always a newbie!
Message 6 of 9
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VARIATION LISTING WON'T SAVE SECOND SET OF ATTRIBUTES

Anonymous
Not applicable

@millcreekrescue909 wrote:

And then it won't list and gives me this message    

 

"It looks like there's a problem with this listing.

  • Variation Specifics provided does not match with the variation specifics of the variations on the item.
  • Missing name in the variation specifics or variation specifics set."

Hi @millcreekrescue909, thank you so much for all the added detail. I was able to recreate this on my end and have reported it on for further investigation by our tech teams. I appreciate your patience while we get this sorted!

Message 7 of 9
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VARIATION LISTING WON'T SAVE SECOND SET OF ATTRIBUTES

Thanks so much, Trinton.  I sincerely appreciate the help.

____________________________________

Always a newbie!
Message 8 of 9
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VARIATION LISTING WON'T SAVE SECOND SET OF ATTRIBUTES

Still not fixed.  Happy Thanksgiving.

____________________________________

Always a newbie!
Message 9 of 9
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