Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Forum Posts
Current known technical issues - updated as of 04/28/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Sold Item Not moving to Solds, No Notifications, Can't Ship
I was surprised to receive a paypal notice for an item I sold. I received no notification via either mobile app or regular ebay. No ebay email. The item remains under active, although when I click on it, states I sold this item. Offers no ability to ...
Advance Search not working
Tried to pull up a seller in the Advance search page and it is not working.
found a bug when entering to check out page
i found a bug when entering to check out page ,the text is missed up and i cant understand what to do here ,this occurred in chrome browser i tried to refresh the page it didn't get any bettersee the attached screenshot to see what i meanthanx
EBAY SIGNIN SCREEN CAUSING NORTON ANTIVIRUS TO BLOCK A JS FILE FROM DOWNLOADING (TROJAN VIRUS)
As of 6/17/2017, 1:45 PM EST, every time I log in using the Ebay signin screen, my Norton AntiVirus software gives me a message it is blocking/removing a javascript file, rriframe.flat.min[1].js . This file is labeled a Trojan. Gen.NPE.2 by Norton. I...
Not Sure if "Reply with Offer" is working
Not a feature I use often so I'm not sure. Replied, with an offer, to a buyer question. Can't seem to find our reply in sent box and offer doesn't show in the listing. And as with making counter offers, we receive confirming emails, we received nothi...
After closing our store - - -traffic increased by over 60%. We started selling again at the rate
We closed our store on May 12th, this after 5 years as a top rated plus power seller. Our traffic and sales had fallen 50%. After closing our store - - -traffic increased by over 60%. We started selling again at the rate we had last year. We reopened...
drastic drop in sales since june 2018
Are there many other small power sellers like myself who have recently (since june 2018) had a drastic drop in sales due perhaps to some technical didfficulties?
Purchase History Disappeared Today-Item Ending Time Different When Clicking On Listings
Wow, checked out my eBay "Purchase History" page today...and to my surprise it has totally disappeared!?? Over $1000 in purchases in the last 3-4 weeks, with some that have not arrived yet. None of my pages show "New Purchase History Page" nor "Switc...
Software design for feedback
I want one-click feedback. Feedback has become too much work. I don't want to click six times for each of 12 items to leave feedback. Too many clicks. It is an unreasonable request to expect a user to do this. Thank you.
Anyone figure out how to get bulk shipping to work today?
I have tried every browser, it acts like it is loading then just a blank whte ebay screen.
Is it me or the boards? I can't scroll down to select a category
Being a little older I like to have my font size a little bigger for reading. Up to a little while ago I was always able to click on the heading and the use the side bar to scroll down to a category. example, I click "Discussions" then scroll down to...
No sales in 16 days!
Running promotions but no sale in 16 days! Is it just me? I've called eBay, but impossible to get technical search, help.
Bug Report: Feedback submission gives no indication of submission
Why after submitting feedback are you returned to the exact same screen with no indication that the feedback was submitted? The only way you can be sure that your feedback was submitted is by submitting again at which time an "Already Submitted" erro...
Technical Issues like never seen before
I have been with ebay for around 15 years. I have never experienced such a multitude of technical issues lately Here are just a few.Cannot view shipping tracking number- freezes up the page.Viewing sold listings when looking at original listing, anyt...
Sales promotion banner not showing on mobile browsers or ebay app. No one sees my sales!
Help ebay. My sales promotions are not showing on the ebay app or on mobile browsers. It's been three months and after 10 or more calls nothing has been done to help. Please help. Losing money big time. Why won't ebay help with this issue?
