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Current and resolved technical issues - updated as of 3/25/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

My eBay cannot see number of views on iPhone and desktop

Intermittent problem where I cannot see the number of views on my listings. This is on my desktop as well as on the iPhone app. Views will disappear and then reappear. This is very unsettling as I use the number of views to try to monitor how the ite...

Visit counter not working July 2018

I have listings that have 4 people watching with 0 visits. In the past I use the number of visits to determine if an item should be re- listed or if an item title, description or price needs to be adjusted. Is anyone else experiencing this? Please re...

Promotions Markdown wanted didn't happen but NOW Items Marked down that shouldn't be!!

When my promotion ended recently, I attempted to start another one which as many noted, didn't work. 14 days rule, ok, fine, need to figure out a different method... BUT...now I just discovered that items that I didn't NOT attempt to markdown suddenl...

Resolved! Unwanted Stock photos showing as main photo in many of my listings, despite me deleting them.

https://www.ebay.com/sch/medontmind/m.html?_nkw=&_armrs=1&_ipg=&_from=Help many of my listings are now showing the stock photo as the main photo. I take scans of the comics I sell. I want potential buyers to see a picture of the actual book they are ...

Store Listings not displaying 'Highest Price Items' first using 'Manage Store' link

For several months, I had my E-Bay Store Items set to Display , in Order , from Highest Priced Items first , in Sequence , Down to the Lowest Priced Item . It was extremely Easy to Follow . It was Beneficial , to both the Buyers , who were looking fo...

Technical Glitz : My E-Bay Store Items Display in Random Price Order

For almost One Year , I had my E-Bay Store Items set to Display , in Order , from Highest Priced Items first , in Sequence , Down to the Lowest Priced Item . It was extremely Easy to Follow . It was Beneficial , to both the Buyers , who were looking ...

Technical "Glitches"

Woke up this morning at 4:30 a.m. EST. Logged into my seller hub and said "here we go again". 7/8 of my view counters have a line not a zero but a line in the column. 3/4 of the info in my seller hub said "unavailable", my sales (out of almost 5,000 ...

Tech Issue?

WHY AM I DOWN OVER 80% IN SALES SINCE THE BEGINNING OF JUNE? ANYBODY KNOW WHAT IS GOING ON?

eBay seller site problems -- no sells - no visits on counter

eBay --- my seller site has technical difficulties... No sales no visits on counter that shows how many people are viewing posted items. We shouldn't be charged for services that eBay website difficulties is causing lack of sales. I have noticed erro...

MARKDOWN MANAGER PROBLEMS

I started a sale a few days ago but it would not go through because of the new 14 day waiting period.HOWEVERWhen viewing my items there is a sale sign to view all items that are 40% off.When you click this link it shows the items that I chose but the...

Unable to confirm account with phone call

i am unable to confirm my account with my phone call and cast list items because of this error

Item View Counter Not Working Correctly

Stays at zero, and then sometimes just "--". This has affected me all week. Hope this gets resolved soon.

Ebay shipping supplies link is down

I was trying to order the quarterly ebay shipping supplies but am getting this message instead of the usual page where you get the coupon code. Please fix. I'd like to order my supplies. Thanks.http://www.sd.ebay.com/subscriberdiscounts?trackid=174 H...

PayPal account limitation

PayPal placed a limitation on my account because I sold a jar of Emenance face moisturizer. I didn’t get any type of warning or anything. I’ve spoke with them several time regarding this and they say there isn’t anything they can do about it & there ...