Seller News: April 2025
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Forum Posts
Current known technical issues - updated as of 04/28/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
eBay payment isn’t working
eBay isn’t letting me buy stuff and same thing with PayPal. I tried disconnecting my debit card and connecting it back in. Does anyone have any advice?
No size views on the side bar
Unil just recently one could set the size of a shirt when searching but now that option is no longer available! **bleep**, ebay? Are they trying to lose customers?
Help me selling my first item please!
Hello! I have always used ebay to buy stuff and I have loved it for all the years.I live in Spain (ebay.es) and want to announce my first item to sell in europe. I fully describe everything really well but when I try to upload it I get directed to eb...
Item Specific Selections Need to be Returned to Ebay default. How do I remove ones I added?
Over the years I was creative with items specific, and use the option to “add my own “when making color choices and selections. Now that I’m reading the details about eBay search, I want to know how I can reset my item specifics to be only the ones t...
Mobile app stopped working simultaneously on iPhone and iPad
Mobile app stopped working on all devices. Getting any one of 6 different error messages when I try to do anything - these error messages range from SSL issue to EBNDomain to lost connectivity. Phone support is a joke. What's going on here? Edit: Yes...
export of ebay listings
Is there a simple method to export my ebay listings in bulk?
Custom Label Not Saving
It's been about a week since I can't save custom label field. There's a workaround, but when you click save, it just idles and doesn't do anything. If you just cancel and refresh, sometimes it saves, but it's random. I tried it on 2 different account...
Relist as similar and quantity defaults to original
I am sure glad I found this place for my favorite "glitch", but really not a glitch = just a poor design.If we have an old listing and want to relist it as "similar" , but say we had originally 5 items and sold 2,the similar listing reverts back to 5...
Sale + Markdown Error Message
I am trying to set up a sale + markdown promotion scheduled to start on 8/16/2018. Whenever I click LAUNCH I get this error message: "We ran into a problem, but we're working on it. Please try later." Can someone please tell me the status of this iss...
Is there any way out of "The listing you're looking for is no longer available" purgatory?
This is a waste of my time and data, and it makes ebay look really, really incompetent. A click-through to get to the page I want is a bug in the user experience. If I wanted to see open items I would click on open items. I am clicking on completed i...
No response from ebay customer support
I opened a case for a refund from July 02, 2018 and the status has been 'You contacted customer support. awaiting response' from then. case details read 'Hang on, we're still reviewing your case. we'll be in touch with you soon'. I have not received ...
eBay FAIL: Yet another shipping calculator defect; USPS Regional Rate...
This has been happening for a while and I've reported it, but of course eBay has done NOTHING about it: From the "Bulk shipping" page... From the USPS Domestic Mail Manual... Which part of "...has a maximum weight limit of..." wasn't clear to eBay? e...
Starter Stores since June 1 showing an extra free 50 listings as active
Don't have the time to view all these Tech posts. Subject line speaks for itself. How to remove this "ghost" glitch of additional 50 free listings on my Starter Store. It is NOT a current eBay promotion. Appeared once I accepted the Starter Store wit...
Duplicated Listings when New Listing and Revising
I am having to constantly call eBay to have them refund me insertion fees due to duplicate listings being created for my items. They occur two different ways - about 25% of the time. While listing items. When I Submit Listing, it will create two list...
More new Rubbish to Report as I have many times last month
Now, ebay changes watch kist. Now when a listing ends, you cannot view the bidders. Not the exact bidder as always, but not which bid highest price. If you open up the ended item, it will not even show the item that was for sale. It shows another ite...
